Short Term Insurance Customer Retention and Service Consultant (FAIS)

Short Term Insurance Customer Retention and Service Consultant (FAIS) page is loaded## Short Term Insurance Customer Retention and Service Consultant (FAIS)remote type : Hybridlocations : Johannesburgtime type : Full timeposted on : Posted Todaytime left to apply : End Date : October 1, 2025 (5 days left to apply)job requisition id : R- ###

• Empowering Africa’s tomorrow, together…one story at a time.
• With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
• Job Summary
• To deliver dynamic customer service by answering incoming calls timeously, resolving customer queries and upselling other idirect Insurance products on offer. Offer financial advice to the customer and handle retentions.
• Job Description
• Customer satisfaction, call resolution, quality assurance of service and calls, and compliance.FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service) : FSCA-Approved QualificationRegulatory Exam for Representatives (RE5)Experience As Per the FAIS ActProduct Specific Training once OnboardedClass Of Business TrainingContinuous Professional DevelopmentAttest To Honesty, Integrity, and Good Standing
• Education
• Further Education and Training Certificate (FETC)
• Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
• Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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