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Senior Product Designer Lead - OpenFn Automation Platform

Senior Product Designer Lead - OpenFn Automation Platform

Open Function (OpenFn)WorkFromHome, Limpopo, South Africa
21 days ago
Job description

Overview

Senior UX / UI Designer Lead at OpenFn. This is a highly hands-on leadership role as a solo designer where the successful candidate will drive the design process and execute all design work independently, requiring a clear strategic vision coupled with strong implementation capabilities. Location : Remote. Type : Part-time or Full-time / Freelance. Important : This role is for someone working within European or African Timezones.

About Open Function Group : We are a diverse, global team (22 staff in 11 countries) helping governments and NGOs automate workflows and scale their impact. Our core product, OpenFn, is an open-source automation platform (and recognized Digital Public Good) that streamlines data exchange and repetitive tasks. OpenFn powers mission-critical workflows like hospital record sharing, vaccine supply chain delivery, and emergency crisis response. We are a fully-remote, lean team that uses AI, automation, and cutting-edge technologies to drive efficiency where it matters most.

Responsibilities

  • As a Senior UX / UI Designer Lead, build an intelligent automation platform that helps tech teams in governments and NGOs in 40+ countries.
  • Be technical and value the importance of developer experience.
  • Collaborate between technical and non-technical stakeholders to translate real-world needs into design that delivers value (e.g., generating birth certificates for children in Ghana, analyzing wildlife protection data, optimizing vaccine cold chain).
  • Contribute to all interfaces from marketing website to docs page to CLI; act as the design bridge between Services and Product Engineering teams.
  • Lead design conversations rather than deliver pixel-perfect handoffs; guide both users and engineers toward feasible, delightful solutions within tight budgets and timelines.
  • Translate customer pain points into actionable design solutions built alongside engineers.
  • Help finish OpenFn’s evolution by simplifying and improving information architecture and user interfaces.
  • Engage in holistic product thinking that encompasses marketing, onboarding, platform interfaces, and developer documentation.
  • Collaborate with the Services team to ensure a consistent, user-centric experience across all touchpoints.

Your Unique Value

  • Customer voice translation : Convert Services team insights into design requirements and user stories.
  • Cross-team design strategy : Align design decisions with immediate customer needs and long-term platform evolution.
  • User advocacy : Champion UX improvements from real-world usage patterns.
  • Design consistency : Maintain unified UX across customer-facing tools and core platform features.
  • What We're Looking For

    Design Experience

  • 4+ years designing complex B2B / SaaS platforms with portfolios showcasing workflow tools, automation interfaces, or developer-focused products.
  • Dual-audience design expertise : Ability to serve both technical and non-technical users.
  • Design system leadership : 3+ years building and scaling design systems including component libraries and tokens.
  • Technical & Agile Skills

  • Experience delivering in sprint-based agile environments with ability to estimate design effort and deliver within sprint cycles.
  • Familiarity with API integrations, workflow builders, or automation platforms; bonus for JSON, webhooks, or integration concepts.
  • Collaboration & Communication

  • Cross-functional facilitation between services, product, and engineering teams.
  • Ability to conduct lightweight usability testing and translate feedback into design improvements within agile constraints.
  • Strong written communication for GitHub issues, Slack collaboration, and Figma handoffs.
  • Tools & Process

  • Expert Figma proficiency with advanced features (auto-layout, components, variants, dev handoff).
  • GitHub proficiency for design asset management and cross-team collaboration.
  • Documentation discipline : Clear design specs and component guidelines that enable team independence.
  • Bonus Points

  • Experience building B2B apps for technical consulting shops or with Digital Public Goods, GovTech, or open-source projects.
  • Deep understanding of data integration tools or data interoperability in health or humanitarian sectors.
  • Benefits

    Why Join Us?

  • Work on a product with global impact in health, payments, and social services.
  • Join a mission-driven team with a modern async / remote culture.
  • Have the freedom to shape user experiences that directly improve real-world service delivery.
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Part-time
  • Full-time
  • Freelance
  • Job function

  • Other
  • Industries

  • IT Services and IT Consulting
  • #J-18808-Ljbffr

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    Product Designer • WorkFromHome, Limpopo, South Africa

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