Manager : Beyond Mobile Indirect Operations

VodacomJohannesburg, Gauteng, South Africa

30+ days ago

Job description

Vodacom Johannesburg, Gauteng, South Africa

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Manager : Beyond Mobile Indirect Operations

Vodacom Johannesburg, Gauteng, South Africa

Join to apply for the Manager : Beyond Mobile Indirect Operations role at Vodacom

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Role Purpose / Business Unit :

Provide strategic direction and execution for the Indirect partner channel, Beyond Mobile line of business and ensure alignment with Vodacom Business strategy, making use of analytics & customer intelligence, market sizing, competitor analysis and revenue data to identify revenue growth opportunities with partners, with the aim of growing distribution and thus growing overall Beyond Mobile revenue for the channel
The Manager : Beyond Mobile Indirect Operations is responsible for overall channel reporting (full IBRO view) for the Beyond Mobile line of business (including Cloud), the rollout of partner targets, partner performance reporting across all product towers, partner incentives, opportunity management and tracking across all Regions, sales teams performance / efficiency analytics, as well as managing strategic projects and major partner engagements related to the Beyond Mobile line of business for the Partner Channel

Your responsibilities will include :

Partner and Channel Management

Provide all reporting and analytics to manage, monitor and review performance against targets (full IBRO view) for Partners and national sales team, across all product towers

Responsible for target setting across distribution channels, Regions and partners, in line with the overall channel targets for the channel

Supporting, guiding and mentoring the sales team, keeping track of performance and reporting on sales performance and key KPI’s (IBRO view)

Management of the partner base, monitoring performance of partners to meet annul sales targets, key sales KPI’s, and channel objectives

Identify commercial gaps that will assist to grow & accelerate new sales and revenue for the channel

Contribute to sales targets setting for the respective sales team in line with overall sales target

Manage and track sales opportunities across all Regions, supporting the EHOD and Senior Managers across all Regions

Lead and manage the validation of linking of Partner XCODE’s, PAM, Partner and Product

Support Senior Manager in Regional Cadence meetings and all reporting requests

Support the commission team to ensure accuracy of partner / sales data and performance

Provide insights to regions and senior managers based on the partner performance weekly and monthly

Track and report on all Partner incentives monthly / annually

Manage strategic projects to improve processes for the beyond mobile line business e.g. automation of beyond mobile reporting for partners and account managers

Stakeholder Management

Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives

Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals

Develop and maintain key relationships with business partners, ensuring that channel partners are aligned to the business objectives, customer experience expectations and to the sales partner strategy framework

Channel Reporting

Annual Sales Strategy & Budget Planning to meet annual targets

Prepare monthly / Weekly Sales Run Rate and Demand Management

Perform Sales Analysis for sales team and allocated partner distribution

Forecast and track key metrics for sales team and allocated partner distribution

Prepare regular reports of progress and forecasts to internal and external stakeholders, focussed on sales and required KPI’s

Prepare reports on partner base, and top accounts, providing recommendations to maximize sales as per the identifying trends, gaps and opportunities. (Strategic partner account Planning & Customer Account Planning with partners)

Support Sales Managers and Partners account managers to manage staff and partner commission queries

Prepare regular reporting for Opportunities Won, Commits and Forecast

Manage provisions and credits notes monthly

Provide monthly partner, national, regional and product dashboards for required KPI’s

The ideal candidate for this role will have :

A 3-year degree (or SAQA accredited equivalent) in Commerce, Finance, or Business Management, or related field of study with a strong requirement for analysis and critical thinking (essential) or

A minimum of 5 to 8 years’ experience in commercial, partner management and / or reporting related environments

A minimum of 5 to 8 years’ experience in commercial or finance related environments with demonstrated experience in :

Commercial or finance

Business Reporting

Strong understanding of Indirect sales models & partner ecosystems

Strong understanding of fixed beyond and cloud technologies, networks, fixed beyond and Cloud market dynamics and sales

Ability to build & grow relationships

Technical Competencies

Strategic mind set and out of box thinking

Robust understanding of account P&L

Proficiency in data analysis tools to generate insights and reports

Ability to interpret data and present findings in a clear, actionable manner

Experience with Customer Relationship Management (CRM) systems to manage partner interactions and track performance

Strong organizational skills to handle multiple projects and deadlines

Understanding of financial metrics and reporting to assess partner performance and profitability

Ability to create and manage budgets related to partner programs

Behavioural Competencies

Partner / Customer Focus : Prioritizing partner / customer needs and delivering excellent service

Accountability : seeks feedback and identifies opportunities for improvement or innovation

Collaboration : Actively fosters collaboration, seeks input and effectively partners

Resilience : Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset

Flexibility : uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)

Organizational Savvy : Demonstrates strong understanding of assigned strategy for the Business / Function and creates strong team alignment to the strategy

We make an impact by offering :

Enticing incentive programs and competitive benefit packages

Retirement funds, risk benefits, and medical aid benefits

Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications : 22 August 2025.

The base location for this role is Vodacom Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Other

Industries

Information Services, IT Services and IT Consulting, and Telecommunications

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