Duties & Responsibilities
Operational Delivery :
- Move and position office furniture and equipment in and around the campus.
- Assemble and disassemble furniture as required.
- Carry out basic labelling of assets during moves.
- Support I.T. teams with safe movement of I.T.-related equipment.
- Ensure all tasks are carried out safely and in line with OHS requirements.
- Keep storage / workshop areas neat tidy and organised.
- Take before-and-after photos of completed work for record purposes.
- Maintain tools in good working order.
- Report and log all moves and churns activities via the TFS Helpdesk.
- Undertake inspections of store areas and equipment as directed by the Supervisor.
- Lead and direct the Moves and Churns Assistant
Service Delivery Management :
Ensuring performance requirements are met (SLAs and performance management)Maintain an accurate record of all Move and churns requests actioned.Work with teams to develop and maintain a customer-focused attitude toward activitiesCustomer Focus :
Interact with clients to provide and process information in response to enquiries concerns and requests about servicesWork with processes and procedures in such a way that operational efficiencies and performance are enhancedAttend to and resolve all client queries timeously or escalate when necessaryFollow up and follow through on all escalated queries timeouslyManage conflictReporting :
Update and maintain all relevant records on a daily to ensure all activity is recorded
Code of Conduct :
Work in a flexible way when the occasion arises so that tasks which are not specifically covered in the job description are undertaken
Take responsibility for ones own performance
Promote TFSs & Hwaweis image and corporate citizenry through deliberate and co-ordinated activities
Adhere to the TFSs Safety Health Environmental and Quality (SHEQ) Management Systems Policies & Procedures as applicable to this position
Ensure TFS ethical values are adhered to.
Key Skills
Hyperion,Acquisition,Asset,ABAP,Basic,Activex
Employment Type : Full-Time
Experience : years
Vacancy : 1