Underwriter : Financial Lines
SanlamGauteng, South Africa1 day ago
Job descriptionTertiary qualification a preference (LLB, B.Comm in Insurance, Finance, Accounting or Economics) NQF 7 insurance or risk management qualification. Admitted Attorney (essential requirement) Minimum of 3 years technical underwriting experience in the relevant line of business as an underwriter or Minimum of 7 years' insurance industry experience of which a minimum of 3 years spent in a technical underwriting department. FAIS Compliance Competent user of Excel, Word, Outlook and other Microsoft platforms. Good understanding of insurance industry including the reinsurance market and the terminologies used. Critical thinking and analysis of complex risk Good technical understanding of policy wordings Able to evaluate information from a variety of sources and solve problems Good decision‑making skills which includes being able to consider the costs and benefits of various options and recommend the appropriate one as part of the referral process (to management or the technical team). Good communication and interpersonal skills; comfortable with phone and face to face complex discussions with underwriters, brokers and any other relevant stakeholders. Good work ethic and deadline focused; able to work under pressure to meet tight deadlines and able to organise own workload effectively to prioritise and delegate to meet service standards. Operationally efficient including the ability to follow all process requirements. Solid Presentation skills which include being able to present informally and formally for training (internal and external), marketing and renewal purposes. Intermediate to Advanced ability to assess financial statements of businesses across a broad spectrum of industries Intermediate to Advanced ability understanding of financial markets, macro‑economic factors and emerging risks impacting Financial Lines Business Unit. Identification of financial, governance and fraud risks Research and assess risks utilising data outside of the financial statements (eg) SENS, social media, general news media Good Understanding and assessment of financial statements of businesses across a broad spectrum of industries Short‑term insurance knowledge including the principles of insurance and underwriting. Good knowledge of Financial Lines and financial lines products, covers and how to find solutions to complex issues relating to these covers. Risk and compliance related obligations in adherence to Group and Regulatory guidelines. Knowledge the products offered in Financial Lines would be an additional benefit. Collaborates, develops and maintain relationships with brokers and clients at all relevant levels of their businesses. Liaise with brokers, clients and potential clients preparing quotes and negotiating terms as required, writing policies and specifying any conditions that should apply to policies. Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence. Client focus – building strong client relationships and delivering client centric solutions Drives results – consistently seising opportunities and achieving results even under tough circumstances Flexibility and adaptability – rebounding from setbacks and adversity when facing difficult situations Cultivates Innovation – Creating new and better ways for the organisation to be successful Problem solving Ability to cope with conflicting demands and to prioritise tasks Developing and implementing strategy Ability to perform under pressure Enterprising and commercial thinking Leadership and influencing Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility. Agility and the ability to adapt to various situations including working under time constraints Risk Assessment and Analysis : Analyse and interpret data related to commercial risks, including property, liability, motor, engineering, and other short‑term insurance lines. Review applications, inspection reports, and financial statements to determine the degree of risk for potential clients. Assess external factors affecting risk, such as economic trends, regulatory changes, and claims history. Make informed decisions about whether to accept or decline insurance applications. Determine appropriate terms, coverage limits, premiums, and conditions for policies. Negotiate terms and conditions with brokers and clients within delegated authority. Manage an assigned book of business, monitoring performance and profitability. Regularly review the portfolio for adverse trends and take corrective action where necessary. Renew existing policies and adjust terms based on updated risk evaluations. Develop and maintain strong relationships with insurance brokers, agents, and direct clients. Provide expert advice and guidance on insurance solutions, policy wording, and claims processes. Deliver responsive, professional service to ensure high levels of broker and client satisfaction. Conduct client and broker visits as required to deepen understanding of risks and business operations. Ensure all underwriting activities comply with company policies, regulatory requirements, and best practices. Accurately document decisions, correspondence, and policy details in the underwriting system. Participate in internal and external audits as required. Contribute to the development and refinement of insurance products by providing underwriting insights and suggestions. Keep abreast of emerging risks, technologies, and trends in the commercial insurance market. Participate in product launches and training sessions for brokers and clients. Work closely with the claims department to understand loss trends and improve underwriting guidelines. Assist in complex claim investigations where underwriting input is required. Matric Commercial Lines Class of Business Regulatory Exam Level 1 NQF 5 in Short‑Term Insurance A minimum of five years of relevant commercial underwriting experience Assess and evaluate risks for commercial insurance applications Generate accurate and competitive quotes for new business Handle policy endorsements and modifications Ensure compliance with underwriting guidelines and regulatory requirements Collaborate with brokers and clients to provide underwriting support A well‑established and growing short‑term insurance company is seeking an experienced Commercial Underwriter to join their professional underwriting team. The successful candidate will provide comprehensive technical underwriting support across commercial lines, assist senior management with loss ratio and claims analysis, and maintain exceptional service standards with brokers and clients. This role requires a confident, detail‑oriented individual with strong analytical ability, excellent communication skills, and a deep understanding of commercial underwriting processes. Minimum 5 years experience in Commercial Underwriting (short‑term insurance). Sound understanding of Motor and Non‑Motor commercial risks. Proven technical underwriting experience within an insurance company or underwriting management agency (UMA) preferred. Strong computer literacy particularly TIAL and Microsoft Office (Word, Excel, Outlook). Excellent communication and interpersonal skills. Strong organisational and time‑management abilities. High level of accuracy and attention to detail. RE5 Qualification (Advantageous). Class of Business : Commercial Lines (Advantageous). Exposure to risk surveys and underwriting audits (Advantageous). A reputable and fast‑growing short‑term insurance company is seeking a motivated Junior Commercial Underwriter to join its professional underwriting team. This position is ideal for an individual who has a minimum of two years commercial underwriting experience, a solid foundation in short‑term insurance, and a desire to develop technical underwriting expertise within a supportive, structured environment. You’ll work closely with senior underwriters and management, gaining exposure to all aspects of commercial underwriting, broker liaison, and policy administration. Minimum 2 years experience in Commercial Underwriting within short‑term insurance. Working knowledge of Motor and Non‑Motor commercial lines. Experience on TIAL or similar underwriting system. Excellent verbal and written communication skills. Strong administrative and organisational abilities. High attention to detail and accuracy. Ability to work under pressure and manage deadlines. Class of Business : Commercial Lines (Advantageous). Exposure to risk surveys and underwriting audits. Receive, interpret, and finalise instructions from clients, brokers, and stakeholders per SLA. Issue policies in line with the new business workflow. Process quotes, new business, amendments, and client queries. Action renewals, cancellations, endorsements, and corrective actions. Adhere to internal / external processes, guidelines, mandates, and SLAs. Drive client retention through responsive, solutions‑focused service. 3‑5 years' commercial lines underwriting experience. RE5, Class of Business Commercial Lines, and full NQF4 with relevant FAIS credits. Preferred system experience : TIAL. Strong knowledge of short‑term insurance legislation, regulations, and compliance. Clear verbal and written communication skills. Proactive, organised, and calm under pressure. Able to work independently and as part of a team. Relationship builder who aligns with the company's ethos and values. Market‑related compensation. Great family culture. Contribution toward Medical Insurance Scheme or Retirement Annuity. Matric NQF 5 in Short‑Term Insurance Regulatory Exam Level 1 A minimum of four 4 years Personal Underwriting experience or 5 years Commercial Underwriting experience Personal or Commercial Lines Class of Business DOFA confirmation from FSB Cardinal 360 system experience will be an advantage Issuing new policies, renewals, and endorsements on the C360 System. Underwrite in accordance with standards, policies and procedures. Support the sales team in acquiring and retaining profitable business. Attend to administration and written communication. Ensure that all documentation is processed accurately & correctly. Ensure documentation is checked and authorised if appropriate prior to dispatch. Ensure queries are resolved as per company standards. Negotiating renewal terms and preparing the renewal documentation. Ensure renewal reviews are completed timeously. Ensure retentions are calculated. Request and monitor survey and survey requirements as per laid down procedures. Ensure policies are not overexposed. Checking policies before sending to clients. Telephone contact with clients when they phone in with queries or amendments / additional covers. Saving all work electronically. Maintain service, quality, and desired outputs within a specific functional process by ensuring compliance with tactical policies, procedures, and standards. Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved. Develop work routines in line with operational plans / schedules to manage the achievement of service delivery goals. Share knowledge on, and participate in the creation of new standards, control systems, and procedures to maintain service delivery. Align own behaviour with the organisation's culture and values. Share and transfer product, process, and systems knowledge to colleagues. Collaborate and work with the Underwriting team to ensure required service levels are delivered. Ensure adherence to organisational policies, practices, and procedures. Identify and recommend areas / ways to improve processes.
Underwriter : Financial Lines
Posted today
Job Description
What will you do?
Santam Casualty has a position available for a Financial Lines Underwriter who will be based in Corlett Drive, Illovo.
What will make you successful in this role?
To provide specialist underwriting knowledge in respect of the Financial Lines portfolio (which incorporates Directors and Officers, Crime and Civil Liability classes, including Commercial Crime, Trustees and Private Equity Management Liability insurance).
Key Activities of a Financial Lines Underwriter
- Examine insurance proposal for new and renewal business, gathering and assessing background and supporting information and providing views and analysis on the risk / account.
- Attending to conducting necessary research, evaluating and assessing the risk (including but not limited to coverage analysis, pricing and structure) and discussing / negotiating risks with the broker in order to effectively win or renew the risk.
- Evaluate possible risk and determine appropriate insurance premiums using underwriting tools and practices, underwriting information and own judgement and experience.
- Quote within designated authority levels and refer the account where necessary in accordance with company policy and technical guidelines.
- Monitor portfolio performance and ensure that renewals, new business, lost business and cancellative reserve are tracked and actioned.
- Set accurate, realistic premium forecasts and draft financial reporting as required in a timely manner to enable management to set budgets and monitor performance targets for your own portfolio of accounts and as a contribution to the team portfolio.
- Be able to confidently articulate technical messaging and deliver training, as and when necessary, internally as well as to brokers and clients.
- Accurately enter data into company systems / portals and produce management reports that ensure that the company remains aware of the nature and financial impact of all risks written for your own portfolio, including (topline / bottom line), claim trends and other underwriting reporting metrics.
- Essential to proficiently understand and apply policy wording to core underwriting comcepts in order to assess risk accurately, structure coverage and ensure alignment with risk appetite.
- Maintain accurate electronic records for auditing and regulatory purposes.
- Proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
- Undertake any other reasonable tasks as requested by the Head or Manager in order that the team achieve its objectives.
- Adhere to and where possible, improve, all operational and procedural standards.
- Handle accounts queries and credit control queries to the satisfaction of all parties.
Qualifications & Experience
Knowledge & Skills
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Job Description
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Duties and Responsibilities
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Commercial Lines Underwriter
Johannesburg, Gauteng The Legends Agency
Posted 2 days ago
Job Description
The Role : Commercial Lines Underwriter
You will underwrite, issue, and service commercial lines policies end‑to‑end owning quotes, new business, renewals, amendments, and queries while safeguarding quality, compliance, and client retention. You'll work closely with brokers, clients, and internal stakeholders to deliver against service level agreements and uphold company standards.
Key Responsibilities
Requirements
What’s In It for You
short term insurance underwriter
Bryanston, Gauteng R - R Y Competent Candidates
Posted today
Job Description
An established company in the financial sector is looking to hire highly skilled and experienced personal and commercial lines underwriters to join their team. This is a fantastic opportunity for professionals with strong analytical and problem‑solving skills to advance their careers within a reputable organization.
Formal Education
Experience
Effectively maintaining underwriting standards and providing quality client service :
Service delivery to ensure customer satisfaction
Continuous improvement to ensure effective service
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Underwriter • Gauteng, South Africa
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