The Role : Commercial Lines Underwriter
You will underwrite, issue, and service commercial lines policies end-to-endowning quotes, new business, renewals, amendments, and queries while safeguarding quality, compliance, and client retention. You'll work closely with brokers, clients, and internal stakeholders to deliver against service level agreements and uphold company standards.
Key Responsibilities
- Receive, interpret, and finalise instructions from clients, brokers, and stakeholders per SLA
- Issue policies in line with the new business workflow
- Process quotes, new business, amendments, and client queries
- Action renewals, cancellations, endorsements, and corrective actions
- Adhere to internal / external processes, guidelines, mandates, and SLAs
- Drive client retention through responsive, solutions-focused service
Requirements
3-5 years' commercial lines underwriting experienceRE5 , Class of Business Commercial Lines , and full NQF4 with relevant FAIS creditsPreferred system experience : TIALStrong knowledge of short-term insurance legislation, regulations, and complianceClear verbal and written communication skillsProactive, organised, and calm under pressureAble to work independently and as part of a teamRelationship builder who aligns with the company's ethos and valuesWhat's In It for You
Market-related compensationGreat family cultureContribution toward Medical Insurance Scheme or Retirement Annuity