Underwriting Manager / Team Leader

Underwriting Manager / Team Leader

Lead a high-performing underwriting team and drive portfolio excellence

Johannesburg or Durban | R30 000 - R35 000

About Our Client

Our client is a specialist in short-term insurance solutions, known for their innovative products and client-first approach. They pride themselves on delivering tailored risk solutions across personal, commercial, and specialist lines, with a strong emphasis on compliance, service quality, and sustainable growth. Joining this team means being part of a forward-thinking business where leadership and expertise make a tangible impact.

The Role : Underwriting Manager / Team Leader

In this role, you will lead and mentor a team of underwriters, ensuring efficient handling of policies, renewals, and endorsements. You will oversee underwriting across a range of product lines, implement processes to improve efficiency, and ensure compliance with all regulatory standards. Acting as the go-to point for escalations and complex risks, youll play a key role in delivering tailored solutions that protect clients while driving portfolio performance.

Key Responsibilities

3-5 years of experience in a management or underwriting leadership role

Lead, mentor, and manage a team of underwriters to achieve operational targets

Oversee underwriting for personal, commercial, body corporate, and specialist liability cover

Implement and maintain underwriting policies, procedures, and service standards

Ensure compliance with FAIS, FSCA, and Treating Customers Fairly requirements

Handle escalations, complex risks, and provide decision-making support

Monitor portfolio performance, identify trends, and present management reports

Drive efficiency through process improvements and system optimisation

Contribute to product development and enhancement to meet evolving client needs

About You

NQF4 qualification (150 credits) essential

RE5 certification essential

Up-to-date CPD essential

3-5 years experience in an underwriting management or team leader role (advantageous)

Strong technical knowledge across personal, commercial, and liability cover

Excellent leadership, mentoring, and people management skills

Analytical mindset with a proactive approach to risk and process improvement

Strong communication and relationship management skills with brokers, clients, and insurers