Africa Tax Quality Manager

Are you collaborative, have the ability to analyse, apply your mind, and provide guidance relating to Quality and Risk matters? Then this role is for you. As a Quality senior manager, you will join a team who actively enables a positive Quality culture and be a key point of contact for Quality and Risk Management guidance and support to the Tax division within EY.

The opportunity

We are looking for an experienced individual who has a broad understanding of internal risk and governance processes and can actively support a rapidly growing business to consistently deliver exceptional client service to our clients across Africa. You will be motivated to keep up with the fast pace of the professional services industry, and as such, be able to assist staff and senior management to deliver solutions that align with business objectives whilst ensuring quality is always maintained.

Your role will focus on further strengthening and innovating our existing processes, whilst enabling sustainable growth and consistent high-quality service delivery to our clients.

You will be required to :

• Engage with leaders across our Africa business.
• Provide consultation support for pursuit governance and engagement quality controls.
• Support quality, independence and risk management programmes and processes.
• Innovate existing processes, in response to our rapidly changing environment.
• Team with a wide stakeholder group across service lines, competencies, functions and geographies.
• Guide teams on best practice service delivery methods, tools and practices.
• Interpret and apply EY Service Quality policies.

Your key responsibilities

The responsibilities listed in this document are not exhaustive and are flexible to accommodate the needs of the business, Africa Quality Projects and overall Firm requirements.

Amongst other things your role will include :

Skills and attributes for success

To qualify for the role, you must have.

Ideally, you will also have

What we look for

An initiative‑taking individual who takes ownership of the role and makes a positive contribution to managing the firm’s risk. A dynamic collaborator with an insatiable hunger to learn and grow.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well‑being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer :

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client‑facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction, and Tax services, we’re using the finance products, expertise, and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

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