Job title : Sales Advisor
Job Location : KwaZulu-Natal,
Deadline : October 14, 2025
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Job Overview
Are you a natural-born salesperson?Do you always put your customers first no matter what? Well, if you answered YES, then you are the perfect fit to join us as a Customer Sales AdvisorWho are we?
We’re a proud partner to many leading manufacturer and retail brands worldwide, providing appliance breakdown protection. Basically, if someone’s fridge, dishwasher or even their boiler breaks down, they can rely on us to sort it out. In the UK alone, almost 9 million customers do.Right now, we’re recruiting Customer Sales Advisors, a role that is perfect for an amazing individual that loves engaging with customers and closing deals, with excellent benefits on offer as well.What will you be doing?
Acting as the first point of contact for customers who need helpAssisting customers calling in, to register their appliancesUsing your wit, charm and best sales experience to upsell our productsAdhering to the script to remain compliant on all customer interactionsMaintain quality and compliance standards, in line with the client requirementsBuilding rapport with our customers and getting to know their needsHelping each customer find the protection package that's perfect for themDon’t worry, we’re not about throwing you in at the deep end. We’ll help you find your feet with a three-week training programme.You’ll learn our systems, meet your colleagues, hone your sales technique, and love talking to our amazing customers.
So, what do we need from you?
A solid background in targeted sales and customer service.Recent 1-year unbroken tenure.Outbound / Inbound sales experience (local / international)Minimum 6 months sales + 6 months customer serviceResides within a 30 KM radius from the office.Excellent attention to detail, our customers mean a great deal to us, so want to get things right first time.Outstanding communication skills, to build relationships and listen to our customers.A team player, dedicated to providing the best customer experience.Be able to work under pressure, and take on challenges when they arise, in a calm, cool and relaxed manner, without breaking a sweat.What else to expect?
In a 3-week training programme, you’ll learn our systems, meet your new colleagues, perfect your service technique and learn what makes a great customer experience.Joining as one of our Customer Support Advisors, you will receive extensive training and support allowing you to develop your sales expertise.You will have excellent progression potential at D&G, with opportunities to progress into career pathways. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.Company Benefits :
Medical InsuranceGroup Life CoverLucrative Attendance Bonus – from R1250 up to R1750 - subject to our incentive policy and will be discussed during the interviewAdvisor Continued Service Incentive - R1000 for every 90 days of employmentKPI BonusFree Breakfast on MondaysSales / Retail / Business Development jobs