Job title : Virtual Advisor
Job Location : Gauteng,
Deadline : October 24, 2025
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- Virtual Advisors serve as trusted and professional representatives of Discovery Connect. Success in this role is driven by the ability to build strong, trust-based relationships, deliver exceptional service, and consistently act in the best interest of our clients.
- Advisors are responsible for generating sales opportunities by engaging targeted Discovery Connect clients through various campaigns across the full Discovery product suite. This role requires proactive diary management, scheduling client appointments, and maintaining a robust sales pipeline. Advisors must actively seek new opportunities and provide tailored solutions that meet individual client needs.
- Professionalism is key, as Advisors conduct virtual consultations, perform comprehensive Financial Needs Analyses (FNAs), and facilitate sales across multiple product lines.
Key Outputs
The successful individual will be required to perform on, but not limited to the following key outputs :
Achieve sales targets through participation in proactive sales and marketing initiatives / campaignsMaintain a professional approach to selling and manage the high networth clients efficientlyCommunicate to members via telephone, email and video-callsConduct Financial Needs AnalysisComply with the compliance requirementsAchieve quality targetsAdherance to service level agreementsBuild relationships with internal departments to ensure superior service offering to clientsKeep up-to-date with competitor product and service offerings and industry developmentsDeal with client queries and provide information on a range of sales and service issuesPersonal attributes and skills
The successful individual will be required to demonstrate the following competencies :
Self motivatedGoal orientatedTeam PlayerAbility to perform under pressureAdaptable to changePersuasive and resilientSelf managed with sound time managementAttention to detailAbility to learn quickly and apply knowledgeSpeak fluently (accent neutral) English / AfrikaansQualification & Experience
MatricAt least 2 years sales experienceMinimum 1 year Discovery Life product knowledgeMinimum 1 year Discovery Insure product knowledgeMinimum 1 year Discovery Health product knowledgeMinimum 1 year Discovery Bank product knowledgeMinimum 1 year Discovery Invest product knowledgePC literacy, email, word, excel (proficiency in MS Office)Tertiary qualification an advantageEssential NQF5 and RE5 qualificationCOB QualificationAn understanding of financial planningBeneficial :
Tertiary qualification, particularly a business degree (or progress towards one)Sound investment, life and other insurance knowledgeBroker consulting experience in the financial services industrySales / Retail / Business Development jobs