FTC Estate Receptionist

Delaire Graff Estate is looking for a fixed term Receptionist to join their team. Welcoming guests to the estate, guiding guests to the various outlets & respond to general enquiries.

Main Responsibilities :

• Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;
• Engage with guests providing information related to the estate, the facilities, art & experiences;
• Conduct estate tours with guests;
• Operate telephone and switchboard service for all calls when required;
• Refer calls & provide assistance to the appropriate person depending on the nature of the call;
• Compile and update data related to the area of activity;
• Complete and distribute information that needs to be communicated around the estate;
• Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
• Keep management informed of all concerns that guests raise.

Main requirements :

Delaire Graff Estate is an equal opportunity employer.