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Junior Onboarding Compliance Analyst
OzowCape Town, ZA18 days ago
Job descriptionManage the end-to-end onboarding process for new merchants, ensuring all necessary documentation and information are collected and verified. Conduct comprehensive KYC reviews of new customers and merchants to verify their identities and assess the level of risk they pose to the company. Review and analyze customer and merchant-provided documentation, including identification, financial records, and business documentation. Identify high-risk customers and merchants and perform enhanced due diligence in accordance with regulatory guidelines across Ozow’s various products. Investigate and document the source of funds and purpose of transactions for high-value or suspicious activities. Stay up-to-date with evolving regulations and ensure that Ozow's KYC procedures are in compliance with relevant laws and guidelines. Assist in developing and implementing KYC policies, procedures, and training programs for employees. Continuously monitor customer behaviour and profiles to detect and report any suspicious or unusual activity. Conduct reviews and updates of customer and merchant information to ensure accuracy and compliance. Assess and assign risk ratings to merchants based on their profiles and activities. Report any significant risks or potential breaches to the Compliance team and management. Prepare and submit reports to the Head of Legal and management broadly as required. Collaborate with internal teams to provide insights and data related to KYC activities. Communicate with customers and merchants to request additional information or clarification when necessary. Timeously handle customer inquiries related to KYC processes and compliance. Utilize KYC software tools and databases to facilitate efficient customer verification and monitoring. A bachelor’s degree in law, finance, business, or a related field. Minimum of 1 to 2 years of experience in KYC / AML compliance in the fintech, banking, or financial services industry. Knowledge of regulatory requirements specific to card acquiring and payment processing. Strong understanding of KYC / AML regulations and industry best practices. Proficiency in using KYC software and databases. Excellent analytical and investigative skills with a sharp attention to detail. Strong communication and interpersonal skills to interact effectively with customers, merchants and internal teams. Ability to work in a fast-paced and dynamic environment, adapting to changing priorities and requirements. Commitment to maintaining the highest standards of integrity and confidentiality. Customer Service jobs
Job title : Junior Onboarding Compliance Analyst
Job Location : Western Cape, Cape Town
Deadline : October 10, 2025
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- As a Junior Onboarding Compliance Analyst at Ozow, you will play a crucial role in ensuring a seamless onboarding experience for our merchants, compliance with regulatory requirements, and mitigating financial risks associated with our fast-paced fintech payments operations. You will be responsible for conducting in-depth customer and merchant due diligence, verifying customer identities, and monitoring ongoing merchant relationships to maintain the integrity of our platform. This role requires a keen eye for detail, strong analytical skills, and the ability to work in a dynamic and rapidly evolving industry.
Responsibilities : Onboarding :
Customer Due Diligence (CDD) :
Enhanced Due Diligence (EDD) :
Regulatory Compliance :
Ongoing Monitoring :
Risk Assessment :
Reporting :
Customer and Merchant Communication :
Technology Utilization :
Requirements :
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Compliance Analyst • Cape Town, ZA
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