Junior Support Engineer
Elite Search And SelectionCape Town, Western Cape, South Africa3 days ago
Job description1–3 years in technical support or IT operations (preferably in telco, ISP, or NOC) Strong Linux / Unix skills (CLI proficiency, log analysis, cron job management, patching) Familiarity with tools like Nagios, Zabbix, Prometheus, and networking concepts (SNMP, syslog, TCP / IP) Customer-focused mindset with solid written and verbal communication Experience with support platforms such as Freshdesk, Zendesk, or Jira Service Desk Self-managed, proactive, and eager to learn and grow Matric (Grade 12) + IT Diploma or Degree in Computer Science / Information Technology One or more certifications : CompTIA Network+, Cisco CCNA, or similar
Responsibilities
- Resolve technical issues and customer requests via Freshdesk within SLA targets
- Manage and update support tickets, documentation, and change requests
- Monitor systems, interpret cron mails, and apply OS or application-level fixes
- Perform OS and Iris upgrades, patching, and daily infrastructure health checks
- Communicate professionally with customers and contribute to internal knowledge sharing
- Participate in the after-hours support rotation
Requirements
Qualifications
#J-18808-Ljbffr
Create a job alert for this search
Junior Engineer • Cape Town, Western Cape, South Africa
Related jobs
%20LTD)
![JUNIOR CLOUD ENGINEER â 12-MONTH CONTRACT, R350PH â Deliver enterprise-scale Azure infrastructu[...]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-za&company_name=Acuity%20Consultants)
- Promoted
Junior Support Engineer
Elite SearchCape Town, South Africa Join a dynamic team at a leading network monitoring solutions provider, where innovation meets reliability.Resolve technical issues and customer queries through Freshdesk within SLA targets.Monitor...Show moreLast updated: 29 days ago
- Promoted
Junior Software Engineer
Phanda PersonnelCape Town, Western Cape, South Africa As a Software Development Engineer, you will be involved in the development of the telescope operational software, engaging in all stages of the full software development life cycle.Software design...Show moreLast updated: 30+ days ago
- Promoted
Junior Systems Support Engineer
Collab SACape Town, South Africa What You Bring / Requirements : .Valid driver's licence and your own vehicle (non-negotiable).Confident remote support skills on Windows 10 / 11.
Knowledge of Windows Server (2012 R2 2022), Active Dire...Show moreLast updated: 7 days ago
- Promoted
Junior Systems Engineer
LINKFIELDS INNOVATIONS (PTY) LTDCape Town, Western Cape, South Africa Experience in the design, development, and implementation of information systems and networks.Experience with information systems planning, security principles, and general software management best...Show moreLast updated: 30+ days ago
- Promoted
Junior DevOps Engineer
DigiOutsourceCape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features.Kick-start your career in the online gaming world and experience the very latest in technology and innovation.We’re part of Super Group...Show moreLast updated: 30+ days ago
- Promoted
Junior Software Engineer : Implementation
DigiataCape Town, Western Cape, South Africa Junior Software Engineer : Implementation.Our software engineers are software solution implementation specialists, responsible for interfacing with clients, understanding their needs and configuring...Show moreLast updated: 30+ days ago
- Promoted
Junior GTM Engineer
The Legends AgencyWorkFromHome, Western Cape, South Africa Reporting to : Marketing Manager.Working Setup : 40 hours per week, Mondays to Fridays, 10 : 00 to 19 : 00.Hybrid, with Mondays and Fridays being mandatory office days.
We are a multi-brand organization o...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
OzowCape Town, ZA Job title : Technical Support Engineer.Job Location : Western Cape, Cape Town.More about this Ozow fantastic position .Many support queries are of a technical nature and therefore as an Ozow s...Show moreLast updated: 30+ days ago
- Promoted
Junior Software Engineer
JenRec RecruitmentCape Town, South Africa Were looking for a talented and motivated.R&D team working on world-leading consumer radar products.This is your opportunity to work with advanced radar technology, contribute to innovative pro...Show moreLast updated: 30+ days ago
- Promoted
Junior Engineer - Philippi
Status StaffingPhilippi, South Africa A recent professional profile photo is to accompany your application.EMPLOYMENT TYPE : Permanent.SECTOR : Manufacturing.BASIC SALARY : ...Show moreLast updated: 5 days ago
- Promoted
Junior Network Deployment Engineer
CapitaCape Town, Western Cape, South Africa A Junior Network Deployment Engineer is responsible for assisting in the installation, configuration, and maintenance of computer network systems • •Job title : • •Junior Network Deployment Engineer • •Jo...Show moreLast updated: 5 days ago
- Promoted
Junior Infrastructure Engineer (Cape Town)
IOCOCape Town, South Africa Are you ready to kickstart your career in IT infrastructure? We’re looking for a.Junior Infrastructure Engineer.Cape Town-based team! This is an exciting opportunity to get hands-on experience in...Show moreLast updated: 30+ days ago
- Promoted
Junior Devops Engineer
Sabenza It & RecruitmentCape Town, Western Cape, South Africa The Junior DevOps Engineer plays a supporting role in the development, deployment, and maintenance of automated systems and infrastructure.
The incumbent assists senior team members with CI / CD pipel...Show moreLast updated: 5 days ago
- Promoted
Junior Software Engineer
Jenrec RecruitmentWorkFromHome, Western Cape, South Africa Shape the Future of Connectivity in Africa.Were on the lookout for bright, talented graduates with a BSc in Computer Science or BEng, strong academic results, and a passion for software engineering...Show moreLast updated: 5 days ago
- Promoted
Junior Engineer - Philippi, WC
The Legends AgencyCape Town, Western Cape, South Africa Kickstart your engineering career with a hands-on role in plastics manufacturing.Manufacturing & packaging (plastics).Bowler Plastics is a leader in the design and manufacture of high-quality plast...Show moreLast updated: 30+ days ago
- Promoted
Junior Software Engineer
WatersEdge SolutionsWorkFromHome, Western Cape, South Africa Candidate Experience Manager | Talent Strategist | Client Relationship Specialist | Marketing Management Student | It’s a good day to have a good day….
Location : Western Cape (Remote with Quarterly ...Show moreLast updated: 10 days ago
- Promoted
JUNIOR CLOUD ENGINEER â 12-MONTH CONTRACT, R350PH â Deliver enterprise-scale Azure infrastructu[...]
Acuity ConsultantsCape Town, Western Cape, South Africa This 12-month contract offers an excellent opportunity to gain expertise with enterprise-scale Microsoft Azure infrastructure at one of South Africas largest financial services groups.R350 per hour...Show moreLast updated: 30+ days ago
- Promoted
Junior Software Engineer Cape Town
Top RecruitmentCape Town, Western Cape, South Africa You’ll engage with customers, identify their operational challenges and build clever software to solve those challenges.Supported by our experienced teams, you’ll help to drive the prolific spread ...Show moreLast updated: 30+ days ago