IT Desktop Support Technician Retail (Cape Town)

Duties & Responsibilities

Our client in the retail industry is seeking an IT Desktop Support Technician to join their team. You will be responsible for providing desktop support for users including hardware software pr inters cabling and operating systems managing desk tickets etc monitor and troubleshoot store level backups record and track liaise with all staff.

Desired Experience & Qualification

Must have :

Grade 12 plus certifications such as A N or MCDST (or working toward them).

• At least 5 years hands-on experience in desktop support and service desk environments.
• Strong knowledge of Windows OS ) and Windows Server ).
• Experience with backup software (Veeam) remote support and hardware troubleshooting.
• Basic understanding of networks Citrix and cabling.
• Excellent troubleshooting communication and customer service skills.
• Flexibility to provide after-hours and remote support when required.

Interested and meet the about requirement then email your CV to

Please note only shortlisted applicants will be contacted. Should you not receive communication from us within two weeks of submission then unfortunately your application has been unsuccessful. We will store your details on our database for any other suitable positions. Should you not wish us to keep your details for future opportunities please advise us in writing and your application will be deleted from our records.

Key Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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