Job title : Manager : Client Engagement
Job Location : Western Cape, Stellenbosch
Deadline : December 03, 2025
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Purpose Statement
To deliver business and client value, and enhance client engagement though :Executing the Client Engagement strategyManaging the development and implementation of client engagement campaigns, programmes and prompts across the client engagement life cycle.Contributing subject matter insights towards the improvement of client engagement strategies.Experience
MINIMUM :
Principles of brand marketingData analysis, client profiling and segmentationCRM Systems and technologyDigital marketing and e-commerceStrategic marketing managementCampaign managementGeneral business / commerce know howPeople management principles and practicesInternal and external communication methods and practicesStakeholder management principles and practicesIDEAL :
5+ years marketing experience in a large, complex and client focussed organisationProven experience in delivering and executing CRM strategies, systems and dataPrevious experience in managing a teamQualifications (Minimum)
Bachelor's Degree in Marketing or Business ManagementQualifications (Ideal or Preferred)
A relevant post-graduate qualification in Marketing or Business ManagementKnowledge
MINIMUM :
Principles of brand marketingData analysis, client profiling and segmentationCRM Systems and technologyDigital marketing and e-commerceStrategic marketing managementCampaign managementGeneral business / commerce know howPeople management principles and practicesInternal and external communication methods and practicesStakeholder management principles and practicesIDEAL :
Capitec environment and products.Skills
Problem solving skillsDecision making skillsCommunications SkillsManagement skillsComputer Literacy (MS Word, MS Excel, MS Outlook)Customer Service jobs