Visa Client Services Internship (Starting June 2026, for current students graduating in 2027)

The global client support group works with locally deployed client service experts to develop and deliver post sales engagements including support optimization and training for Visa Inc. issuers acquirers processors and merchants worldwide. This includes day-to-day operations and product support specialized help desks back office support customer performance reporting optimization analytics Post Sales Client plans and cost optimization.

Some things you might work on during your CS Internship include :

• Respond to routine operational service and support inquiries from Visa client institutions.
• Provide information and direction for customers regarding VisaNet Core Application Services General Transaction Research Billing User ID and similar queries.
• Perform transaction and process research to analyze potential technical or operational problems or issues.
• Complete data entry in a timely and accurate manner for assigned client institutions
• Log service requests plus resolutions in a timely and accurate manner for call or problem tracking and knowledge base software applications.
• Work with stakeholders within CS (Client Support Services) CMS team and non-CSS organizations to resolve client issues.
• Be accountable for delivering against commitments to clients.
• Organized in tasks and activities.
• Develop process improvement procedures to improve operational efficiency
• Input information into our CRM tools
• Analyze customer data to pick up trends
• Join Client QBR meetings for insights

Qualifications :

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work : No

Employment Type : Full-time

Key Skills

Computer Hardware,Computer,Advocacy,ABAP,Freight Forwarding,Kpo

Department / Functional Area : Client Services

Experience : years

Vacancy : 1