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Dispatch & Logistics Manager

Objective PersonnelJohannesburg, Gauteng, South Africa

19 days ago

Job description

Overview

Summary : Dispatch & Logistics Manager - Cleveland

Qualifications

Matric

Requirements

Proficiency in logistics software and dispatch systems

Knowledge of steel industry standards and quality control practices

Understanding of transportation regulations and safety procedures

Ability to work under pressure and manage multiple priorities

Duties

Shipment Planning

Create daily dispatch schedules based on customer orders, production availability, and delivery deadlines.

Assign trucks and drivers to specific deliveries, considering route optimization and capacity.

Coordinate with warehouse and production teams to ensure timely loading of steel products onto trucks.

Logistics Management

Monitor shipment progress in real-time using tracking systems.

Address any delivery delays or disruptions, coordinating with carriers and customers to resolve issues.

Manage transportation costs by optimizing routes and loads.

Quality Control

Verify that all steel products are properly inspected and meet quality standards before dispatch.

Ensure proper documentation and labelling of shipments to maintain traceability.

Team Leadership

Supervise and mentor a team of dispatchers, assigning tasks and ensuring efficient operations.

Provide training to dispatchers on safety procedures, customer service standards, and dispatch software.

Customer Service

Communicate effectively with customers regarding delivery schedules, updates, and any potential delays.

Resolve customer inquiries and complaints related to deliveries.

Compliance and Safety

Ensure adherence to all transportation regulations, including load securement and driver hours of service.

Monitor safety performance of drivers and implement safety initiatives.

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Manager Manager • Johannesburg, Gauteng, South Africa

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