Sales Manager Luxury African Travel
District 6, Cape Town | R40 000 - R50 000 per month
About Our Client
Our client is a premier name in luxury African travel, crafting tailor-made safari experiences that connect travellers to the continents wild beauty and cultural richness. With a focus on sustainability, personalisation, and world-class service, they are redefining luxury travel across Africa. You'll join a passionate team dedicated to excellence, innovation, and authentic storytelling through travel.
The Role : Sales Manager
As Sales Manager, you'll lead and inspire a high-performing sales team responsible for designing extraordinary travel experiences across Africa. You'll drive results through leadership, strategy, and mentorship, ensuring that every guest journey embodies the company's commitment to quality and authenticity.
Key Responsibilities
Lead, motivate, and coach a team of travel consultants to achieve and exceed sales and service targets
Monitor performance metrics, analyse results, and implement targeted coaching and development plans
Identify and address skills gaps through structured training and continuous improvement initiatives
Develop and execute sales strategies to maximise repeat business, referrals, and revenue growth
Ensure consistent delivery of premium service standards and seamless client experiences
Collaborate with Product, Marketing, and Operations teams to enhance conversion rates and optimise sales processes
Manage team scheduling, reporting, and compliance activities effectively
Serve as the first escalation point for client or supplier issues, ensuring timely, professional resolution
Present performance reports and insights to senior leadership, recommending strategic improvements
About You
Minimum 5 years experience in a Sales Management role within travel, tourism, or hospitality
Strong leadership and mentoring ability, with proven success developing high-performing teams
Deep understanding of luxury African travel markets and discerning client expectations
Excellent communication, interpersonal, and relationship management skills
Data-driven, analytical approach with experience in forecasting and target setting
Proficient in Google Workspace; Salesforce CRM experience is an advantage
Financial acumen and budget management skills beneficial
Based in or able to commute to Cape Town
Why You'll Love This Role
Be part of a purpose-led travel brand creating transformative, life-changing experiences across Africa
Join a passionate, diverse, and supportive team that values integrity, excellence, and collaboration
Play a key leadership role shaping the company's sales direction and growth
Enjoy hybrid work flexibility, a competitive package, and exclusive staff travel perks
What's on Offer
R40 000 - R50 000 per month
4% pension contribution
20 days annual leave
Hybrid working flexibility
Exclusive travel deals and destination experiences
Long-term growth within a respected, high-performance travel brand
Sales Manager • Cape Town, South Africa