Senior Tour Consultant

This company is a dynamic, luxury-focused travel brand with a strong presence across Southern and East Africa, crafting tailor-made experiences for discerning global travelers. Theyre looking for a seasoned sales professional with deep destination knowledge, a passion for exceptional service, and the creativity to design bespoke itineraries - someone who thrives under pressure, builds strong relationships, and delivers consistently high standards in a fast-paced environment.

Core Criteria:

• Min 5 - 10 years in a travel-related role
• Comprehensive knowledge of destination travel throughout Africa
• True destination "insider" with knowledge of all the secret spots
• Exceptional written and verbal English skills
• French speaking beneficial
• Ability to multitask and manage emergencies effectively
• Exceptional attention to detail and highly organized
• High level of creativity and the ability to think outside of the box
• Great interpersonal and customer service skills
• Highly presentable and trustworthy
• Ability to think strategically
• Ability to work under pressure
• Proactive and self-driven individual
• Excellent knowledge on industry trends and latest locations

Duties:

• Maintaining relationships with international agents
• Stay on top of quotations and administration
• Preparation of proposals and timely responses to briefs
• Planning and development of new products and programs
• Effective financial management
• Revenue control
• Representing the company at dinners, study tours, and meet and greets
• Developing new initiatives
• Conducting regular quality assurance to ensure standards are maintained

Live-out position.
Ideally office-based, can be remote for strong candidates.