Product Specialist

Weir MineralsJohannesburg, Gauteng, South Africa

30+ days ago

Job description

Job title : Product Specialist

Job Location : Gauteng, Johannesburg

Deadline : November 27, 2025

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Purpose of Role

As a product specialist you will get to interact with internal and external customers, and suppliers, on a daily basis. You will leverage your technical prowess and commercial astuteness to support the ESCO sales team and our customers to cement our position as Trusted Technical Advisors to their operations.

Your on-site presence at our fabricators, project managing our capital bucket builds through manufacturing and commissioning buckets on site provides a sketch-to-dirt engineering experience.

Key Responsibilities

Focus Area : Technical support of sales team

Product selection, implementation and troubleshooting support.

Technical presentations to customers to support market share growth.

Focus Area : Fabrication project management

Quoting.

Management of and accountability for internal processes related to project.

Fabrication supplier management including supplier selection, lead time management, technical support, quality management and final project sign-off.

Management of logistics related to project.

Commissioning of project.

Focus Area : Product training and implementation of new products

Deliver training sessions for new products to internal teams and external customers.

Develop training materials and documentation.

Focus Area : Technical support of fabrication project warranties

Provide technical assistance for warranty claims related to fabrication projects.

Coordinate resolution actions with suppliers and customers.

Focus Area : Liaison between international design engineering teams and local sales team

Facilitate communication and knowledge transfer between teams.

Ensure alignment of technical requirements and project deliverables.

Safety First

Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world class safety culture.

Job Knowledge / Education and Qualifications

Bachelor's Degree - Mechanical Engineering

Related Technical Trade coupled with suitable technical experience will be considered

Effective communication with variety of personalities and skill levels

Adept at supplier and customer management in difficult situations

Highly detail oriented

Sales / Retail / Business Development jobs

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Product Specialist • Johannesburg, Gauteng, South Africa

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