Pharmaceutical Sales Representative - Cape Town (Northern Suburbs)

The Sales Representatives mission is to provide sales and promotional content and enhance the customer experience to ultimately improve the health outcomes of patients.

The role is responsible for maximizing brand growth through promotional activities tailored to the needs of HCPs within the allocated territory.

Qualifications / Experience

Relevant Bachelor Degree in healthcare / sciences

A minimum of 3-5 years' sales experience in the pharmaceutical / healthcare industry is essential

Dr detailing and pharmacy experience to include RX medication

Effective selling and presentation skills through virtual and face to face interaction

Customer Engagement :

Engage with customers in-person and virtually to compliantly grow the business and drive product demand, by proactively providing solutions to achieve business objectives and needs

Engage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experience

Knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection

Acts as key Point of Contact for seamless (compliant), reactive only, connection to Subject Matter Expert (SMEs) and resources

Responsible for onboarding customers to new operating model and platforms (e.g. Digital Engagement Portal)

Orchestrate ideal customer experience through relevant content selection, based on knowledge of customer preferences

Implement strategies that drive HCP digital engagement adoption

Organization alignment- Is aligned with the culture, values and mission; operates in a manner aligned with organizational culture, values and mission.

Territory Planning and Management :

Develop and execute territory business plan in line with business objectives

Track activities of the agreed plan and proactively report any potential barrier to achieve planned activities

Recommend creative and innovative ideas / solutions to increase market share within the territory

Producing reports according to Health Representative Manager recommendations and market needs.

Organize and implement value-added programs across the territory

Ensure timely and relevant customer insights and market intelligence is captured and shared via relevant systems

Reporting / Administration :

Adherence to all compliance policies and guidelines

Timeous recording of customer interactions within PforceRx

Maintain an up-to-date and accurate customer list

Timely and accurate submission of expenses and remain within the allocated budget

Self - Development :

Proactively implement and update personal development plan

Own and drive your development plan

Proactively receive and act on feedback from peers, trainers, and managers

QUALIFICATIONS / EXPERIENCE / COMPETENCIES

Relevant Bachelor Degree in healthcare / sciences

A minimum of 3-5 years' sales experience in the pharmaceutical / healthcare industry is essential

Effective selling and presentation skills through virtual and face to face interaction

Digital and non-digital learning agility

Good business knowledge and customer acumen

Demonstrated ability to work within a team / as a team player

Exhibit a high degree of flexibility in adapting to a rapidly changing environment

Strong organizational and prioritization skills

Sound understanding of compliance and integrity principles

Basic Computer literacy e.g., Microsoft Excel / PowerPoint / Word / Outlook