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Service Supervisor Field Service Global Grade 10

Barloworld EquipmentPolokwane, ZA

29 days ago

Job description

Job title : Service Supervisor Field Service Global Grade 10

Job Location : Limpopo, Polokwane

Deadline : October 01, 2025

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Key Output

Achievement of cost centre financial targets and Key Performance Indicators

Resolve internal customer queries

Effective control of cost centre expenses and WIP

Ensure effective communication between team and management

Ensure service work is carried out in compliance with quality standards (OEM Guidelines)

Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations

Ensure outputs of service audits are achieved

Apply Barloworld Equipment leadership philosophy

Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)

Competency development of team – one our training

On the job supervision – safety of team

Reporting of team Key Performance Indicators and prospects

Take ownership and manage all 2.6.1 appointment responsibilities

Qualification, Experience and Competencies

Grade12

Minimum of 6 years’ experience as Mechanic General

Trade Test qualified in relevant trade (e.g. Diesel Mechanic / Earthmoving Equipment Mechanic)

Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines.

Well imbedded machine specific technical knowledge and skills.

Sound interpersonal and communication skills.

Good technical report writing skills.

Basic business and financial understanding.

Computer literate and good business writing knowledge.

Good and experiences on Caterpillar machine and product knowledge.

Able to achieve results through utilizing talent in team;

Leadership;

Sound knowledge of job costing and administration;

Sound understanding of Warranty policies & procedures;

Engineering / Technical jobs

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Field Supervisor • Polokwane, ZA

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