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Area Manager (MFS) (Western Cape and Eastern Cape) (Cape Town)

Area Manager (MFS) (Western Cape and Eastern Cape) (Cape Town)

MAN Automotive LtdZA
30+ days ago
Job description

Job title : Area Manager (MFS) (Western Cape and Eastern Cape) (Cape Town)

Job Location : Eastern Cape, Cape Town

Deadline : October 14, 2025

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Description

  • The Area Manager at MAN Financial Services (South Africa) (RF) (PTY) LTD ensures the achievement of financial targets, operational efficiency, regulatory compliance, and high levels of customer satisfaction.
  • The Area Manager acts as a key link between head office and branch operations, driving strategic initiatives and fostering a performance-driven culture.
  • Duties :

  • Ensure consistent implementation of company policies, procedures, and service standards.
  • Monitor and improve operational efficiency and cost-effectiveness.
  • Drive the achievement of sales and revenue targets across the area.
  • Identify growth opportunities and implement local marketing and outreach strategies.
  • Support product rollouts and customer acquisition initiatives.
  • Ensure adherence to regulatory requirements and internal controls.
  • Monitor credit risk, collections performance, and operational risk indicators.
  • Address audit findings and implement corrective actions.
  • Champion customer service excellence across all branches.
  • Resolve escalated customer issues and complaints promptly.
  • Monitor customer feedback and implement service improvements.
  • Analyse area performance metrics and prepare regular reports for senior management.
  • Use data to identify trends, risks, and opportunities for improvement.
  • Recommend and implement corrective actions where necessary.
  • Requirements

    Qualifications :

  • Bachelor’s degree in Business Administration, Finance, or a related field.
  • Skills :

  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Analytical and problem-solving mindset.
  • Customer-centric approach with a focus on service quality.
  • Ability to travel frequently within the assigned area.
  • Experience :

  • Minimum of 5 years’ experience in financial services management role
  • Strong understanding of retail banking, microfinance, or lending operations.
  • Proven track record in sales leadership and operational management.
  • Accounting / Financial Services  jobs
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    Manager Western Cape • ZA

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