Our client in the hospitality industry is seeking an experienced Senior Account Supervisor to join their team, preferably with a background in the fast-food industry. The successful candidate will be responsible for building and maintaining efficient operational systems, ensuring speed of service, product quality, and excellent customer experience. A strong understanding of financial management, including tax affairs, debtors, and creditors, payroll, and cash flow management, and GAAP is essential.
Responsibilities
- Develop and implement process-driven systems; design and optimize operational processes to ensure efficient service delivery, product quality, and customer satisfaction.
- Financial management; oversee financial affairs, including tax compliance, debtors, and creditors, payroll, and cash flow management.
- Risk management; identify and mitigate operational risks, ensuring compliance with regulatory requirements.
- Software proficiency; utilize OSR, Pastel, and IQ software systems to streamline operations and improve efficiency.
- Team leadership; assist management in supervising and developing a high-performing team.
- Cash flow management; monitor and optimize cash flow to ensure business sustainability.
Qualifications
Experience in operations management; preferably in the fast-food industry.Financial management expertise; concrete understanding of tax affairs, debtors, and creditors, payroll, and cash flow management.Software proficiency; experience with OSR, Pastel, and IQ software systems, and GAAP.Process-driven approach; ability to design and implement efficient operational systems.Strong analytical and problem-solving skills; ability to analyze data, identify issues, and implement solutions.Advantages
Hospitality experience; previous experience in the hospitality industry.Fast-food industry experience; experience working in the fast-food industry.Minimum of 5-10 years experience in similar role.
Bachelor''s degree in Accounting / relevent field is an added advantage, but not necessary
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