IT Support Engineer
Boardroom AppointmentsCape Town, Western Cape, South Africa30+ days ago
Job descriptionInstalling, configuring and updating Linux / Mac Laptop computer systems Providing technical support on-site or remotely to a hybrid and international user base Repairing hardware malfunctions, software issues, and networking problems or engaging with 3rd party vendors to perform specialised repairs Supporting authentication systems such as Google Workspace and LastPass Responding to IT / Cloud support requests Diagnose software, networking, or hardware issues Ensuring the IT infrastructure system software is up to date
Qualifications
- Relevant IT Degree / Diploma / Certification is a plus
- Experience with Cloud Solutions, ie, AWS
- 2+ years of proven work experience as a technical support engineer on Linux and Vtiger
- Google workspace suite of applications administration experience
- Experience with endpoint security
- Good networking troubleshooting skills
- Knowledge of computer hardware and networking systems
- Ability to troubleshoot complex hardware and software issues
- Familiarity with POPI and ISO 27001 certifications is a plus
- CompTIA A+ and / or N+ a plus
- Good interpersonal skills
- Excellent written and verbal communication skills
- Good proactive, analytical and logical thinking
- Currently based in Cape Town
Responsibilities
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It Support Engineer • Cape Town, Western Cape, South Africa
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