Job title : Security Manager (Cape Town)
Job Location : Western Cape, Cape Town
Deadline : September 14, 2025
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Job Purpose
The Security Manager has the overall responsibility and accountability for leading and managing the security operations, including the management of the in-house security company, for the business unit in line with regulations, legislative requirements, and company standards.
Key Performance Areas
Security Planning & Delivery
Understand the Group Security strategy and align objectives for the Unit’s Security deliverables.Facilitate the management and achievement of milestones of deliverables.Understand and integrate leading trends and technology regarding security practices.Conduct risk analysis of the business unit areas concerning internal and external risks and compliance management.Troubleshoot queries / problems received by the department.Manage and allocate people and operational resources.Align practices with EE, SD, and procurement transformation strategies to contribute towards BBBEE targets.Act as a Subject Matter Expert on safety and security issues for the business unit.Report on the function's results, including Monthly Financial Review reports, Risk Reports, Month-end reports, and FIC reporting.Security Governance & Standards
Oversee development and updating of Security standards and processes at a unit level.Integrate Group standards into Unit Operations.Monitor and align practices with legislative compliance, gaming regulations, and security protocols.Implement control measures within departments to mitigate risks.Conduct weekly walkabouts to monitor compliance.Ensure staff are trained and competent against regulatory requirements.Work with internal stakeholders to identify and address risk areas.Ensure compliance for events, including security plans and staffing.Ensure full compliance with liquor licenses and trading hours.Investigations & Case Management
Quality assure investigation and audit processes.Allocate cases for investigation and audit.Plan audits and risk audit schedules.Conduct high-priority investigations.Manage evidence preservation for internal, CCMA, and criminal cases.Make decisions on investigation outcomes, including criminal cases or disciplinary actions.Follow judiciary processes to completion.Oversee investigations and report on risks.Liaise with Head Office Legal regarding subpoenas.Ensure continuity through proper handovers.Verify reports and registers.Liaise with internal and external stakeholders.Validate Money Laundering Reporting Officers as per FICA.People Leadership
Provide guidance on surveillance, compliance, and security policies.Motivate and lead to foster positive relationships.Track and improve employee engagement.Identify and manage training and development needs.Manage internal communication and ensure staff competence.Recruit and select talent per EE plans.Drive employee value proposition.Manage performance and coaching of managers.Promote a performance management culture.Budget Management
Manage security function budgets, costs, Capex, PIP, and forecasting.Prepare financial reports for the security unit.Customer Experience Management
Develop customer experience standards for security.Handle escalations and complaints effectively.Engage with VIP guests when needed.Ensure staff provide quality customer service.Monitor and address gaps in customer experience.Vendor Relationship Management
Participate in sourcing and negotiating security contracts and SLAs.Maintain relationships with service providers.Support providers in overcoming challenges.Manage contract deliverables and monitor costs / staffing.Stakeholder Relationship Management
Inform and communicate with staff and external providers.Share objectives, standards, and procedures.Report on incidents and liaise with authorities.Consult stakeholders and provide feedback.Guide on risk management.Requirements
Education
Grade 12B Tech Degree in Security ManagementExperience
Minimum of 5 years in security management, managing complex operations.Previous security experience advantageous.Certifications : PSIRA B grade (preferably A grade).Work Conditions & Special Requirements
Ability to work shifts as required.Mobility and visual / hearing capability with aids.Skills & Knowledge
Core & Personal Behavioral Competencies
Motivating others, decision-making, training, coaching, performance analysis, resource control, influencing, negotiating, leadership.Technical Proficiency Competencies
Visual information processing, use of security equipment, compliance, attention span, financial management, computer skills (MS Office, EGS), integrity, communication skills, security and safety expertise.#J-18808-Ljbffr