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Security Manager (Cape Town)

Security Manager (Cape Town)

Sun InternationalCape Town, Western Cape, South Africa
30+ days ago
Job description

Job title : Security Manager (Cape Town)

Job Location : Western Cape, Cape Town

Deadline : September 14, 2025

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Job Purpose

The Security Manager has the overall responsibility and accountability for leading and managing the security operations, including the management of the in-house security company, for the business unit in line with regulations, legislative requirements, and company standards.

Key Performance Areas

Security Planning & Delivery

  • Understand the Group Security strategy and align objectives for the Unit’s Security deliverables.
  • Facilitate the management and achievement of milestones of deliverables.
  • Understand and integrate leading trends and technology regarding security practices.
  • Conduct risk analysis of the business unit areas concerning internal and external risks and compliance management.
  • Troubleshoot queries / problems received by the department.
  • Manage and allocate people and operational resources.
  • Align practices with EE, SD, and procurement transformation strategies to contribute towards BBBEE targets.
  • Act as a Subject Matter Expert on safety and security issues for the business unit.
  • Report on the function's results, including Monthly Financial Review reports, Risk Reports, Month-end reports, and FIC reporting.
  • Security Governance & Standards

  • Oversee development and updating of Security standards and processes at a unit level.
  • Integrate Group standards into Unit Operations.
  • Monitor and align practices with legislative compliance, gaming regulations, and security protocols.
  • Implement control measures within departments to mitigate risks.
  • Conduct weekly walkabouts to monitor compliance.
  • Ensure staff are trained and competent against regulatory requirements.
  • Work with internal stakeholders to identify and address risk areas.
  • Ensure compliance for events, including security plans and staffing.
  • Ensure full compliance with liquor licenses and trading hours.
  • Investigations & Case Management

  • Quality assure investigation and audit processes.
  • Allocate cases for investigation and audit.
  • Plan audits and risk audit schedules.
  • Conduct high-priority investigations.
  • Manage evidence preservation for internal, CCMA, and criminal cases.
  • Make decisions on investigation outcomes, including criminal cases or disciplinary actions.
  • Follow judiciary processes to completion.
  • Oversee investigations and report on risks.
  • Liaise with Head Office Legal regarding subpoenas.
  • Ensure continuity through proper handovers.
  • Verify reports and registers.
  • Liaise with internal and external stakeholders.
  • Validate Money Laundering Reporting Officers as per FICA.
  • People Leadership

  • Provide guidance on surveillance, compliance, and security policies.
  • Motivate and lead to foster positive relationships.
  • Track and improve employee engagement.
  • Identify and manage training and development needs.
  • Manage internal communication and ensure staff competence.
  • Recruit and select talent per EE plans.
  • Drive employee value proposition.
  • Manage performance and coaching of managers.
  • Promote a performance management culture.
  • Budget Management

  • Manage security function budgets, costs, Capex, PIP, and forecasting.
  • Prepare financial reports for the security unit.
  • Customer Experience Management

  • Develop customer experience standards for security.
  • Handle escalations and complaints effectively.
  • Engage with VIP guests when needed.
  • Ensure staff provide quality customer service.
  • Monitor and address gaps in customer experience.
  • Vendor Relationship Management

  • Participate in sourcing and negotiating security contracts and SLAs.
  • Maintain relationships with service providers.
  • Support providers in overcoming challenges.
  • Manage contract deliverables and monitor costs / staffing.
  • Stakeholder Relationship Management

  • Inform and communicate with staff and external providers.
  • Share objectives, standards, and procedures.
  • Report on incidents and liaise with authorities.
  • Consult stakeholders and provide feedback.
  • Guide on risk management.
  • Requirements

    Education

  • Grade 12
  • B Tech Degree in Security Management
  • Experience

  • Minimum of 5 years in security management, managing complex operations.
  • Previous security experience advantageous.
  • Certifications : PSIRA B grade (preferably A grade).
  • Work Conditions & Special Requirements

  • Ability to work shifts as required.
  • Mobility and visual / hearing capability with aids.
  • Skills & Knowledge

    Core & Personal Behavioral Competencies

  • Motivating others, decision-making, training, coaching, performance analysis, resource control, influencing, negotiating, leadership.
  • Technical Proficiency Competencies

  • Visual information processing, use of security equipment, compliance, attention span, financial management, computer skills (MS Office, EGS), integrity, communication skills, security and safety expertise.
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    Manager Cape Town • Cape Town, Western Cape, South Africa

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