Service Technician

Minimum Requirements

• Matric A recognized and relevant qualification (Electrician or Technician + N5 / T3 / S3 / S4 National Diploma Electrical engineering heavy current / light current) or related experience
• 3+ years working experience specifically related to VSD and soft start service and repairs
• Valid drivers license
• Willing to travel nationally and across border
• Flexible to work overtime when needed

Responsibilities

• Receive, analyse and repair of faulty units (goods returned notes)
• Compile reports to the Clients in writing and keep proper record of repairs and returns
• Prepare and submit warranty claims
• Keep record of all warranty claims
• Conduct modifications to switchgear when necessary
• Assist with drives spares stock control and warehousing
• Create and keep up to date a set of master technical files for each product
• Maintain ISO requirements
• Assist with Customer quotations when required
• Create and update departments monthly technical reports
• Receive, analyse and repair of faulty drives and soft starters
• Report in writing to the Client and keep proper record of repairs and returns
• Prepare and submit warranty claims
• Keep record of all warranty claims
• Telephonic and onsite support for Customers, branches, and Sales Engineers
• Site meetings
• Internal sales technical support
• Problem evaluation on specific applications where equipment is used
• Commissioning
• Analyse and draw schematic diagrams
• Attend to breakdowns or commissioning on site as and when required
• Commission and testing of panels at WAA or at other panel builders
• Technical after hours standby

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