Senior Spa Manager

About the Role Our client is seeking a highly motivated and experienced Senior Spa Manager to oversee operations at their flagship luxury spa in Sandton . This leadership role involves managing all aspects of spa services, staff, client relations, and financial performance to ensure an exceptional guest experience. You will be responsible for upholding the spa's reputation for excellence, driving revenue, and fostering a positive and productive work environment for the team. This is a critical position for an individual with a proven track record in spa management and a passion for the beauty and wellness industry. Key Responsibilities Oversee daily spa operations, ensuring high standards of service delivery and client satisfaction. Manage, train, and motivate spa staff, including therapists and receptionists. Develop and implement marketing strategies to attract and retain clients. Manage inventory, ordering, and cost control for spa products and supplies. Handle client inquiries, complaints, and feedback professionally and efficiently. Ensure compliance with health, safety, and hygiene regulations within the spa. Requirements Minimum of 5 years of experience in spa management or a senior role within the hospitality/beauty industry. Proven leadership and team management skills. Strong understanding of spa operations, treatments, and financial management. Excellent communication, interpersonal, and customer service skills. A commitment to delivering luxury service and maintaining brand standards in Sandton . Benefits Highly competitive annual salary and performance-based bonuses. Comprehensive health and wellness benefits package. Opportunities for professional development and industry networking. Manage a team in a prestigious and well-regarded spa setting. Significant influence over spa strategy and operational improvements. #J-18808-Ljbffr