In order to be considered the following is required:
Qualified CA(SA) or CIMA
Bachelors Degree in a Business Discipline or relevant education is essential based on the growth planned for this position
Post-graduate qualification in Management
Proven experience leading teams of 30 or more employees
Strong track record of driving performance, engagement, capability building and leadership development
Leadership Experience:
Proven experience leading teams of 30 or more employees
Strong track record of driving performance, engagement, capability building and leadership development.
Operational Experience:
Experience managing a collections portfolio of approximately R500 million
Experience overseeing a customer base of approximately 5 000 customers
Solid background within Accounts Receivable, Credit Management and Collections operations
Stakeholder Management:
Proven ability to collaborate and influence stakeholders across a global organisation and within Sub-Saharan Africa
Experience working within a complex matrix environment.
Industry Exposure:
Preference will be given to candidates who have worked within multinational or global organisations
While direct OTC experience would be advantageous, they are open to strong finance leaders with the capability and aptitude to learn the OTC environment
Key Competencies: Please ensure that shortlisted candidates can demonstrate evidence of the following:
Strong Business Leadership
Strong People Leadership
Accounts Receivable (AR) and Call Centre Experience
Change Management and Project Management Experience
Systems, Business Intelligence (BI) and Artificial Intelligence (AI) Skills
Ability to drive continuous improvement and operational excellence
Strong commercial and customer-centric mindset
Responsibilities:
Contribute to the development and implementation of Credit and Collections and Accounts Receivable (OTC) processes including planning, policy design, accounting processes, products, services and budgets
Oversee and monitor delivery and quality of Credit and Collections, as well as Accounts Receivable processes to minimize risk, ensure timely repayments, accurate recording of transactions, minimize losses and economic collection of arrears
Develop and ensure implementation of processes for effective credit management
Ensure compliance with Credit and Collections and Accounts Receivable processes and policies
Review account status and outstanding balances to prioritize activities for collection and maintenance of customer accounts
Resolve difficult credit issues, review escalations and oversee timely follow up overdue accounts
Ensure delivery of projects to improve services or transparency in Credit and Collections and Accounts Receivable
Explore opportunities and recommend improvements in existing processes, systems and methods for enhanced effectiveness and efficiency
Handle large or difficult credit accounts to maintain positive customer relations and minimize debts outstanding
Coordinate with functional or operational area managers to ensure consistency of Accounts Receivable activities with overall customer relations approach
Oversee and review accuracy of payment processing and application to customer balances in the Accounts Receivable ledger, including reconciliation of cash payments
Assess and reject or authorize application, and establish appropriate repayment terms to minimize credit risk in accordance with company standards
Monitor status of credit and collections activities to identify problem areas and adapt procedures to improve performance of the team
Design solutions that reflect best practices such as treatment plans, period end reports
Recruit, build, manage and develop a team of motivated staff members to maximize performance and ensure delivery of the agreed objectives
If you are a commercially astute and people-focused finance leader who can successfully lead a large OTC operation within a multinational environment, please URGENTLY email us your CV.
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Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.
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Finance Manager: Cash Management CA(SA) or CIMA • Midrand, South Africa