The Senior System Engineer / Application Developer is responsible for implementing, configuring, maintaining, and optimising the Ivanti Service Manager (ISM) platform to support the organisations Ivanti software and business process automation needs. The Senior System Engineer / Application Developer must have adequate technical expertise in the Ivanti platform with problem solving and collaboration skills to ensure the system delivers maximum value.
Qualifications :
- Relevant Qualifications :
- Ivanti Classic, ITSM, and Ivanti 20.x Certification
- ITIL V2 or V3 Foundation Certification
- Minimum of National Diploma / NQF6 in Information Technology / Computer Science or any related field.
- Must be in possession of Software Development certification(s).
Experience :
Minimum of 5 years of experience in Ivanti Service Manager, ITSM, Ivanti Voice, Ivanti Discovery, DSM, and Ivanti 20.x.Experience with Migrating Ivanti Classic and ITSM Platforms to Ivanti 20.xDedicated Service Desk for Office Hours SupportRegistered Ivanti Software Value Added Supplier (registered to sell and support Ivanti Software products)Software testing experience.Able to test in a fast-paced environment with both long and short development cycles.Knowledge of QA testing methodologies and the test lifecycleKnowledge and experience with a variety of different test strategies and approaches (Exploratory, Ad-hoc, Boundary, Functional, Non-functional, etc.)Ability to clearly communicate software issues and behavior to development, product management, and operations; and desire to learn, share knowledge, and take initiative.Experience working with defect management