Implementation Engineer (IE)

Key Responsibilities :

Functionality Customization via IDIT Setup Wizards :

Customizing system functionality ensures support for a wide range of insurance products and workflow processes. IEs should be able to :

Use the IDIT Product Designer / Manager setup wizard to create / update products. They should be able to add / update :

• Covers
• Underwriting
• Clauses
• Product definition parameters
• Use the Security Manager setup wizard and be able to :
• Create Roles and Privileges and attach / remove them for specific user(s)
• Define Organization Hierarchy for the insurance company
• Use the Workflow Builder setup wizard and must be able to : Create / Update Manual Actions, Events, Follow-up tasks, Queues, and set up escalation levels as required
• Define workflows by attaching relevant events, tasks, and document correspondences to required system or manually created actions
• Use IDIT Document Manager and Sapiens Docs MS Word plugin, and must be able to :
• Create data dictionary tags to be used for printing specific data points from the system to the document template
• Define / Update various incoming / outgoing document types, viz, Regular File, SMS, Emails
• Create and design the above-mentioned document templates
• Customizing system functionality ensures support for a wide range of insurance products and workflow processes. IEs should be able to :
• Use various setup wizards under the Settings and Utility menus of IDIT. Using the wizard, they must be able to : Set up various Payment Plans as per business needs, Set up GL codes, and perform GL mapping for IDIT transaction types against provided GL account codes
• Set up Dunning (Non-Payment) steps and actions
• Use Loss Event and Litigation Setup Builder, and should be able to : Add / Update new damage codes for Claims
• Create / Update Reserves and Payment templates via the setup wizard
• Add / Update Loss Event Agenda Setup builder IEs should also be able to maintain reference table values via the Setup Builder wizard. They must be able to : Add / Update values for specific master reference tables, e.g., tables created to store values in Drop-down fields used across the system
• Upload and populate reference tables with large volumes of data using the upload wizard of IDIT
• Use IDIT Rule Editor and be able to define / update business rules using data dictionaries and coefficients
• IEs should be able to define / adjust system parameters (Product Version and Application) to tailor the IDIT PAS to specific business requirements
• Closely work with BAs and be proficient in the knowledge of understanding and using IDIT Setup workbooks created by BAs
• Maintenance of certain agreed IDIT setup workbooks following new additions or updates
• Must be able to create various Agreement types used by the system, for example : Agent Commission
• Agreement, Collective agreements
• Must be able to understand the functionality implemented and perform Unit Testing before promoting to the Testing team
• Should be able to use IDITs Promotion Manager tool
• Should be able to create and manage promotions (which are a set of SQL statements generated by the system), and the IEs are responsible for committing their changes under a promotion
• IEs are expected to have working knowledge of the release process from Dev to the SIT environment (using CI pipeline)
• Should be able to analyse defects related to setup and provide resolutions

Required Qualifications :

Required Experience (relevant or in a similar role) :

Required Knowledge and Skills :