The B2B Sales Agent will be responsible for delivering excellent customer service to our business-to-business clients. The ideal candidate will have exceptional communication skills, strong attention to detail, and the ability to problem solve efficiently.
Key Responsibilities
- Handle incoming inquiries from B2B clients via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Provide product information, pricing, and quotes to clients
- Coordinate with internal teams to address customer needs and concerns
- Follow up with clients to ensure satisfaction and build long-term relationships
- Document customer interactions and maintain accurate records in CRM system
Qualifications
Minimum of 2 years experience in a customer service / sales role, preferably in a B2B environmentExcellent communication skills, both written and verbalStrong problem-solving abilities and attention to detailProficiency in CRM systems and ExcelAbility to work independently and prioritize tasks effectivelyKnowledge of sales processes and understanding of customer needs in a B2B settingEducation
High school diploma or equivalent requiredBachelor's degree preferredThis is a full-time position with competitive salary and benefits. If you have a passion for providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply for this role.
#J-18808-Ljbffr