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Snr Relationship Mngr : Card Acquiring

Nedbank Private WealthCape Town, Western Cape, South Africa

27 days ago

Job description

Requisition Details & Talent Acquisition Contact

Talent Acquisition Specialist : Lerato Sithole

REQ Number : Location : Cape Town

Closing Date : 11 August 2025

Job Family

Sales And Services

Career Stream

Client Service

Leadership Pipeline

Manage Managers

Job Purpose

To build relationships with government; communities and civil society organs by taking banking to the people through consumer financial education initiatives in order to position Nedbank as the bank for all people; as per the business strategy.

Job Responsibilities

Manage and monitor achievement of departmental strategy.

Facilitate goal accomplishment.

Mitigate and manage risks ensuring compliance.

Streamline client experience by attending process review forums and ensuring compliance to legislation.

Plan use of resources by balancing availability of resources against internal and external stakeholder requirements.

Leverage team strengths.

Improve departmental results.

Manage and review departmental budgets.

Manage and monitor client service.

Evaluate performance process and service related issues.

Support acquisition of new clients by Nedbank Retail.

Align interest of internal and external stakeholders.

Build and maintain relationships with relevant stakeholders.

Collaborate with internal stakeholders.

Manage key issues raised by external stakeholders in performance meetings.

Provider regular communication through newsletters.

Ensure transformational target are met.

Contribute to a culture of transformation by participating in Nedbank culture building initiatives business strategy and CSI.

Stay abreast of developments in field of expertise ensuring personal and professional growth.

Understand and embrace the Nedbank vision and values leading by example.

Ensure issues raised in culture survey are addressed and results are improved.

Deliver a worldclass service by ensuring a client centric culture.

Identify areas of resource inefficiencies and promote optimisation through multi-skilling and addressing capacity gaps.

Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbanks vision values and strategy.

Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements and ensuring a clear vision.

Identify relevant development needs.

Maintain a high performing team by identifying a talent pool through career conversations and using the talent grid principles and developing talent retention programmes.

Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members.

Ensure continuous improvement goals are achieved by creating an environment whereby self managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices.

Improve productivity and reduce costs.

Essential Qualifications - NQF Level

Advanced Diplomas / National 1st Degrees

Minimum Experience Level

Minimum 5 years relevant job related experience. Banking experience preferable and high level liaison essential.

Technical / Professional Knowledge

Business administration and management

Business terms and definitions

Change management

Financial Accounting Principles

Governance Risk and Controls

Principles of project management

Relevant Nedbank product knowledge

Relevant regulatory knowledge

Talent management

Management information and reporting principles tools and mechanisms

Behavioural Competencies

Building Partnerships

Earning Trust

Communication

Customer Focus

Business Acumen

Planning and Organizing

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at

Key Skills

Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry

Employment Type : Full Time

Experience : years

Vacancy : 1

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Snr • Cape Town, Western Cape, South Africa

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