Associate Hotel Director

Key Responsibilities :

• Assist the Hotel Director in managing all hotel operations, including guest services, housekeeping, food and beverage, and entertainment  onboard the cruise ship
• Oversee the training and development of hotel staff to ensure the highest level of service and guest satisfaction.
• Monitor and maintain the cleanliness and maintenance of all guest areas, including cabins, restaurants, bars, and public areas.
• Work closely with the Food and Beverage Manager to ensure that all dining experiences meet our high standards of quality and service.
• Collaborate with the Entertainment Manager to plan and execute a variety of onboard activities and events.
• Assist in managing the budget and inventory for the hotel department, ensuring efficient use of resources and cost control.
• Handle guest complaints and concerns in a professional and timely manner, working to resolve any issues and ensure guest satisfaction.
• Conduct regular inspections of all hotel areas to ensure compliance with company policies and procedures.

Qualifications :