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Operations & Marketing Coordinator (Sales Priority) - 15323

Operations & Marketing Coordinator (Sales Priority) - 15323

SomewhereWorkFromHome, Gauteng, South Africa
15 days ago
Job description

Operations & Marketing Coordinator (Sales Priority)

Location : Florida, USA | Remote Full Time. Working hours : 8 : 00 am to 5 : 00 pm EST (open to flexible hours). Some weekend work required.

Salary Range : USD / month.

Company Overview :

We are a fast‑growing coaching company focused on memberships, certifications, and live events. Our mission is to scale impact through social media, organic leads, and a personalized customer experience. We value critical thinking, ownership, and a coaching industry mindset.

Responsibilities

  • Brand & Client Care Stewardship

Represent the company front‑facing, reflecting brand values.

  • Provide white‑glove client support across email, Telegram, Facebook, etc.
  • Guide clients from onboarding through ongoing care.
  • Maintain compassionate client and community touchpoints.
  • Executive & Administrative Support

    • Manage inbox and client helpdesk with precision and warmth.

  • Provide calendar updates, file organization, and digital workspace management.
  • Maintain SOPs, internal documents, and client‑facing resources.
  • Track testimonials and user‑generated content.
  • Offer live call support (chat backup and logistics).
  • Project & Team Management

    • Track and drive momentum on all projects, launches, and initiatives.

  • Manage task boards to keep the team accountable.
  • Coordinate contractors, creatives, tech, and customer support.
  • Track performance metrics for programs, launches, and community engagement.
  • Client & Program Management

    • Manage billing, payment plans, and failed payments.

  • Facilitate onboarding and success check‑ins.
  • Own communication cycles for programs (emails, reminders, recordings).
  • Manage Telegram and Facebook groups (customer care, content support).
  • Upload and organize call recordings for programs.
  • Support updates in Kajabi and Kartra for memberships and course access.
  • Marketing & Launch Execution

    • Assist in executing marketing campaigns and daily communications.

  • Support product setup, sales pages, opt‑ins, and automations in Kajabi.
  • Track and QA email sequences, links, tags, forms, and checkout flows.
  • Design light graphics for launches (welcome graphics, banners, etc.).
  • Support affiliate tracking, communication, and incentive management.
  • Events & Experience Support

    • Assist in planning and coordinating events and retreats (logistics, research, waivers).

  • Support communication and client management around events.
  • Assist with live or virtual community engagement during event periods.
  • Strategy & Creative Direction Support

    • Contribute ideas and insights to strategy discussions.

  • Ensure all implementation aligns with the client’s creative vision and long‑term goals.

    • Qualifications

  • 4–5 years of experience in a similar operations & marketing coordinator role.
  • Strong entrepreneurial mindset and startup experience.
  • Detail‑oriented executor who moves quickly without dropping the ball.
  • Client‑centric – love delivering care and making people feel supported.
  • Organized & proactive – manage timelines, calendars, and systems like a pro.
  • Tech‑savvy – comfortable with Kajabi, Kartra, Asana, Google Suite, Telegram, and email marketing platforms.
  • Growth‑oriented – excited to scale with a fast‑growing brand.
  • Embodiment‑aligned – resonate with values of embodiment, wellness, leadership, and conscious business.

    • Nice‑to‑Haves

  • Experience in coaching, wellness, or digital education space.
  • Graphic design familiarity (Canva, Figma, etc.).
  • Experience with CRM and automation tools.
  • Familiarity with personal development, spiritual entrepreneurship, or somatic work.

    • Seniority Level : Mid‑Senior Level | Employment Type : Full‑time | Job Function : Marketing and Sales.

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    Marketing Coordinator • WorkFromHome, Gauteng, South Africa

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