Ecommerce Operations Manager

Ecommerce Operations Manager job vacancy in Paarl.

Duties and Responsibilities :

• Manage and motivate staff, build a positive work culture, and oversee performance and HR administration.
• Oversee warehouse operations in Cape Town and Johannesburg : logistics, stock control, packing, safety, facilities, and fleet.
• Ensure efficient order fulfilment : on-time dispatch, quality checks, and close collaboration with customer service.
• Deliver excellent customer experiences and resolve service queries quickly.
• Manage supply chain and inventory : control stock, reduce waste, apply FIFO / FEFO principles, and improve supplier-to-customer processes.
• Oversee product quality, food safety, and cold chain compliance.
• Lead continuous improvement projects, implement new tools / systems, and support process optimisation.
• Manage budgets, KPIs, reporting, and cross-departmental workshops.

Requirements :

e-commerce.

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