Manager : Operations Support

Responsibilities

• Provide input into the annual budget;
• Manage costs by engaging suppliers for the most effective rates;
• Monitor and renegotiate service provider contracts when services are added or removed;
• Oversee and manage the initial IATA airport slot submissions and schedule alignment;
• Maintain current navigation platforms and offer input for optimization;
• Remain up to date with travel policies and cross border destination requirements;
• Manage compliance on Post Flight Documentation as per the regulations;
• Manage the procedures related to Jumpseat bookings;
• Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
• Monitor the continuous improvement and compliance to airport slot;
• Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
• Manage and compile fuel projections through the analysis of fuel usage;
• Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
• Maintain slot management within the current season;
• Manage all audits relating to 90-day retention documentation requirements;
• Manage the compliance of work instructions and manuals pertaining to the function;
• Review manuals and work instructions annually;
• Provide monthly reports to the Senior Manager;
• Operations on functional performance indicators;
• Report statistics to other departments on a monthly basis;
• Provide monthly reports detailing fuel usage;
• Oversee the team and report on the team's performance;
• Provide overall guidance to the team;
• Set team goals in order to meet the overall business need;
• Motivate, organise and encourage teamwork within the team to ensure productivity;
• Identify skill development areas for succession planning purposes;
• Promote effective communication amongst team members;
• Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
• Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.

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