Domain Specialist : ServiceNow

NedbankJohannesburg, ZA

22 days ago

Job description

Job title : Domain Specialist : ServiceNow

Job Location : Gauteng, Johannesburg

Deadline : October 29, 2025

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Job Purpose

To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset. Play a leadership role on the associated COE’s

Job Responsibilities

For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :

Provide guidance to stakeholders in terms of expertise and experience

Guide and practice code design, analysis and integration to ensure effective application of technology

Conduct Technology Reviews of code and design quality assurance

Drive assets health in the relevant technologies or domains

Define and review Patterns / practices / standards in application of technology or domain

Guide Code Branching and Merging

Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)

Collaboration with domain architects and technical consultants ito technology and / or domain roadmaps

Work within governance and compliance frameworks of the organisation in terms of Technology and domain application

Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies

Plan and drive implementation of the agreed technical roadmaps

Conduct research and development experimentation to test thinking regarding technology or domain applicability

Participate in special interest groups and confrerences relating to these assets

Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation

Assist with and apply troubleshooting to resolve issues

Evaluate and influence technology decisions

Mitigate risk by evaluating risks and impacts on technology or domain

Update the asset knowledge base

Conduct internal knowlege sharing sessions

Provide coaching, mentoring and upskilling of others within area of expertise

Support the achievement of the business strategy, objectives and values

Stay abreast of developments in field of expertise

Ensure personal growth and enable effectiveness in performance of roles and responsibilities

Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).

Participate and support corporate responsibility initiatives for the achievement of business strategy

Seek opportunities to improve business processes, models and systems though agile thinking.

Conduct self development both by mentoring others and being mentored

Participate in the talent management practise of the Engineering stream

Essential Qualifications - NQF Level

Professional Qualifications / Honour’s Degree

Preferred Qualification

Degree or Diploma in IT

Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 8 years IT Experience with 5 years in relevant technologies or domains

Technical / Professional Knowledge

Asset management

IT Assets management processes

Data Warehousing

Information Technology (IT) Architecture

Behavioural Competencies

Decision Making

Courage

Stress Tolerance

Quality Orientation

Technical / Professional Knowledge and Skills

Emotional Intelligence Essentials

Resolving Conflict

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Specialist • Johannesburg, ZA

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