ServiceNow Full Stack Developer_ITSM Platform (Contract) - Gauteng / Hybrid - ISB9102612

iSanqa ResourcingMidrand, GP, South Africa

5 days ago

Job type

Quick Apply

Job description

Transform enterprise IT service management! Architect and develop sophisticated ServiceNow solutions that power global automotive operations and revolutionize digital service delivery!

Become the technical expert behind enterprise-scale ITSM platforms, where your ServiceNow expertise and full-stack development skills will deliver cutting-edge applications that transform global IT infrastructure!

Advanced ServiceNow development with custom app expertise

Hybrid and remote working flexibility with 1960 flexible annual hours

Advanced leadership role in global ITSM platform development

POSITION : Contract : 01 December 2025 31 December 2028

EXPERIENCE : 4-6 years of related working experience, specifically ServiceNow

COMMENCEMENT : 01 December 2025

LOCATION : Hybrid : Midrand / Menlyn / Rosslyn / Home Office rotation

TEAM : Virtual Device / Enabling Partner

Qualifications / Experience

Fluent English-speaking, including Business reading and writing
Information Technology Qualification
ServiceNow Certified Systems Administrator
ServiceNow Certified Application Developer
Minimum of 5 years working experience in IT, specifically ServiceNow
Team-Player (working in an international environment and team)

Essential Skills Requirements

Technical skills :

Deep ServiceNow expertise

Experience in ServiceNow-based custom app development

Experience in enterprise IT Service Management (ITSM)

Experience in the Common Service Data Model 5 (CSDM) and Configuration Management Database (CMDB)

Experience in integration with KAFKA, REST API, NOW API, Active Directory

Experience with UI Builder, Service Portal Designer, Themes and Widgets

Experience in integrating complex business information and technical requirements

Knowhow in technical governance and streamlining existing solutions

Experience with ITIL V4 Foundation

Experience with Agile Methodology

Ability to conceptualise complex information, but also delve into the details when required

Any additional responsibilities assigned in the Agile Working Model (AWM) Charter

Advantageous Skills Requirements

Technical skills :

German speaking

Scaled Agile SaFE Certification

ITIL V4 post-Foundation Certification (e.g. Create, Deliver and Support CDS)

Previous IT experience in the form of MCSE, Network Switching, Active Directory, SMTP

Previous IT experience with IT Security and Firewalls / Port configurations

ServiceNow Certified Implementation Specialist (CIS), ITSM, CMDB, PA, PI

Soft skills :

Excellent Communication skills

Ability to relate to a variety of stakeholders at different organisational levels

Strong interpersonal skills, including Intercultural understanding

Able to work under pressure and be resilient in stressful situations

Must be self-motivated and open to learn independently

Proactive and be able to provide new ideas for improvement of processes

Flexibility to take up different tasks in the team and be a team player

Have a Knowledge Sharing mentality to help and upskill fellow colleagues

Role Requirements

ServiceNow-based custom application development

Review and streamline existing code

Transfer custom code into the ServiceNow standard framework

Development and conception of new features

Supporting of our Group ServiceNow ITSM customers regarding their Service structures and Configuration Items

Creating and updating documentation of user guides and guidelines including Operations manuals

Actively participate in Agile ceremonies including sprint planning, retrospectives, and daily standups

Collaborate with cross-functional teams to define, design, and ship new features

Ensure application security and data protection

Stay updated with emerging technologies and industry trends

Mentor and guide junior developers in best practices

Contribute to continuous improvement of development processes and tools

Document technical specifications and architectural decisions

Collaborate effectively with developers, operations teams, and stakeholders

Maintain compliance with enterprise security and governance standards

Analyze and implement business requirement specifications

Review system proposals and provide expert technical input and recommendations

Develop readable, extendable, reusable, scalable, and efficient code

Ensure seamless handover capabilities with minimal transition requirements

Maintain compliance and adherence to standards for audit and quality assurance

Update user stories in JIRA and maintain documentation in Confluence

Prepare comprehensive system / functional documentation and user manuals

Coordinate with external vendors and third-party integration partners

Escalate deviations, blockers, and impediments to relevant leadership

Additional responsibilities as per AWM Charter or department manager direction

NB :

South African citizens / residents preferred.

Valid work permit holders will be considered.

By applying, you consent to be added to the database and to receive updates until you unsubscribe.

If you do not receive a response within 2 weeks, please consider your application unsuccessful.

#isanqa #FullStackDeveloper #ServiceNow #ITSM #AdvancedDeveloper #ITHub #NowHiring #EnterpriseITSM #CustomAppDevelopment #fuelledbypassionintegrityexcellence

iSanqa is your trusted Level 2 BEE recruitment partner , dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources, and efficient contract management and billing facilitation, iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience, we are committed to evolving our practices to ensure ongoing excellence.

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