Office Manager

Location : Bedfordview (Hybrid Possibility)

Employment Type : Full-Time, Permanent

Industry : Facilities Management | Insurance | IT Infrastructure

WatersEdge Solutions is looking for a proactive and experienced Office Manager to lead the day-to-day facilities and infrastructure operations of a well-established financial services organisation. This hands-on role is ideal for a self-starter with strong leadership and coordination skills—ensuring a clean, safe, and well-maintained working environment for all staff.

About the Role

Reporting to the IT Operations Manager, you will manage the Facilities team and ensure the upkeep and efficiency of the physical building, utilities, and security systems. You'll be responsible for operational tasks such as vendor management, asset tracking, and maintenance planning while promoting team performance through clear KPI management and professional standards.

Key Responsibilities

Oversee general maintenance and physical infrastructure of the office building

Manage utilities, cleaning, and building security systems

Coordinate and track resolution of facility-related issues and faults

Maintain building cleanliness and oversee external grounds upkeep

Operate and manage the staff canteen

Maintain and update the building asset register

Coordinate external vendors and contractors for maintenance and cleaning

Plan maintenance schedules, cleaning rosters, and facility inspections

Monitor expenses related to supplies and facility upkeep

Track success metrics such as ticket resolution time, cleanliness, and cost control

What You’ll Bring

Minimum 5 years of experience managing facilities or office operations teams

Demonstrated success in managing teams to schedules and KPI-based performance

Experience managing vendors and coordinating specialist services

Strong organisational and planning abilities

Budget awareness and cost control experience

Excellent communication and leadership skills

High attention to detail and ability to work independently

Nice to Have

Prior experience in the insurance or financial services industry

Knowledge of building compliance and health & safety regulations

Familiarity with digital facilities management tools or platforms

What’s On Offer

Market-related salary based on experience

Performance-based annual bonus

Subsidised Life and Disability Cover

Funeral Cover

The opportunity to shape and improve internal facilities operations

Company Culture

At WatersEdge Solutions, we align driven professionals with companies that value operational excellence and employee well-being. You’ll be joining a collaborative, client-focused organisation with a strong emphasis on team accountability, service delivery, and long-term growth.

If you have not been contacted within 10 working days, please consider your application unsuccessful.