Project Coordinator

Centurion, South Africa | Posted on 17 / 06 / 2025

Infolytics is a proudly South African-based award winning Zoho Partner, with a regional presence in Zimbabwe and clients across the globe. We specialize in helping businesses of all sizes unlock their full potential through expert guidance in the discovery, selection, implementation, training, and long-term optimization of Zoho’s powerful web and mobile applications.

With over 200 successful projects delivered across more than eight countries, we bring deep experience and unwavering commitment to every engagement. No matter where you are, we're ready to support your digital transformation journey—because for us, no challenge is too great and no distance too far.

Job Description

As a Project Coordinator at Infolytics, you will oversee the planning, execution, and delivery of Zoho implementation projects for our clients in South Africa and beyond. You will work closely with cross-functional teams—consultants, developers, trainers, and support specialists—to ensure every project is delivered on time, within scope, and within budget. By applying leading project management methodologies, you will help our clients leverage Zoho’s suite of cloud-based applications to optimize their business processes and achieve tangible ROI.

Key Responsibilities

1. Project Planning & Execution :

Define project scope, objectives, and success criteria in alignment with client requirements and Infolytics’ methodologies.

Develop detailed project plans, schedules, and resource allocations to ensure timely project delivery.

2. Stakeholder Management :

Serve as the primary point of contact for clients, ensuring clarity in communication and timely delivery of status updates.

Collaborate with internal teams (implementation, training, support) to align project goals and manage inter-dependencies.

Scheduling stakeholder meetings and facilitating communication amongst all key stakeholders throughout the project life cycle.

Proactively identify potential risks and develop mitigation strategies.

Monitor, track, and address project issues, escalating where necessary to maintain project objectives.

4. Budget & Resource Management :

Manage project budgets, track expenditures, and ensure cost-effectiveness.

Assisting with resource scheduling so that team members have the resources they need to complete their tasks.

5. Quality Assurance & Continuous Improvement :

Ensure projects adhere to Infolytics’ quality standards and best practices throughout the project lifecycle.

Collect feedback and implement improvements to enhance future project outcomes.

6. Documentation & Reporting :

Maintain comprehensive project documentation, such as the project plan / outline, budget, schedule or SOW, as directed by the Project Manager or Head of Commercial.

Creating project progress / status reports for internal and external stakeholders.

Present key project metrics, lessons learned, and performance evaluations to leadership and clients.

Motivate and guide cross-functional teams, fostering a culture of collaboration and open communication.

Promote Infolytics’ values, mission, and vision in day-to-day interactions and decision-making.

Requirements

1. Educational Background & Experience

Bachelor’s degree or a Higher Certificate in Project Management, Business Administration, Information Technology, or a related field.

3+ years of hands-on experience in project management (preferably in technology consulting or software implementation).

2. Technical & Domain Expertise

Proven track record managing SaaS or cloud-based software implementation projects (Zoho experience is highly advantageous).

Familiarity with project management methodologies (Agile, Waterfall, or Hybrid approaches).

Knowledge of CRM, ERP, or similar business software systems is a plus.

Working knowledge of project management software (Zoho Projects, ClickUp, Monday.com or similar)

3. Certification & Skills

Project Management Professional (PMP), PRINCE2, or similar certification preferred.

Strong analytical, problem-solving, and organizational skills.

Excellent written and verbal communication skills, with the ability to interface effectively with both technical and non-technical stakeholders.

4. Soft Skills & Attributes

Strong collaboration abilities with a focus on teamwork.

A proactive, self-driven approach to delivering high-quality outcomes.

Ability to adapt to a fast-paced, changing environment and manage multiple priorities.

5. Work Ethic & Adaptability

• Self-motivated, detail-oriented, and driven to learn new technologies.
• Organized and capable of managing multiple tasks and projects simultaneously.

1. Professional Growth

2. Work-Life Balance

4. Meaningful Impact

Why Join Infolytics?

At Infolytics, you will be part of a passionate team dedicated to helping organizations optimize their operations using Zoho’s powerful suite of applications. Our emphasis on collaboration, continuous improvement, and customer success ensures that every project you lead contributes to real, measurable growth for both our clients and our company. If you are an organized, detail-oriented, and people-focused professional with a drive to lead transformative projects, we would love to hear from you!

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