Senior Technology Operations ‐ Program Infrastructure

Senior Technology Operations ‐ Program Infrastructure

Massmart City of Johannesburg, Gauteng, South Africa

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Summary :

The Senior Technology Operations – Program Infrastructure is responsible for ensuring the successful delivery of complex departmental programs and projects. This includes overseeing advanced financial management, accurate program estimation, effective technology integration, and aligning strategic business operations. The role also focuses on fostering strong stakeholder relationships to drive consensus and achieve organizational goals.

FUNCTIONS / RESPONSIBILITIES :

General Program Oversight

• Drive benefits realization across strategic intents through end-to-end delivery of technology big rocks, programs and / or projects.
• Deliver programs / projects according to best practice governance frameworks, including Agile methodologies.
• Ensure integrated planning and development of technology programs / projects.
• Drive definition, estimation and detailed planning and execution of programs / projects.
• Ensure efficient project execution to ensure on-time and on-budget completion.
• Establish clear objectives, deliverables, and schedules for managing multiple medium‑ to high‑complexity technology programs and projects, ensuring alignment with strategic priorities.
• Develop and maintain responsibility matrices across programs to ensure clear ownership, accountability, and effective execution.
• Decompose programs into multiple modules, define key milestones, and implement tracking mechanisms to monitor program progress.
• Apply an understanding of financial and operational factors to optimize resource allocation, control costs, and enhance overall program performance.
• Effectively communicate strategic objectives and program goals to teams, ensuring clarity, alignment, and commitment to organizational priorities.
• Coordinate with teams to ensure program goals are understood and adhered to.
• Collaborate with stakeholders across programs and projects to ensure adherence to strategic goals, mitigate risks, and resolve dependencies.
• Compile program plans and distribute them to relevant stakeholders for transparency.
• Ensure all essential details, changes, and decisions are accurately recorded and accessible for effective governance and continuous improvement.

Program Resources

Program Progress

Build Stakeholder Consensus

Business Operations

Stay Technologically Informed

Personal Development

Requirements :

Minimum Academic, Professional Qualifications and Experience required for this position

Qualifications :

Experience :

Competencies and Skills

Skills :

“Employment Equity Policy Requirements may be applicable”

Seniority level

Employment type

Job function

Industries

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