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Manager, Sites, Road

Manager, Sites, Road

DSVDurban, ZA
30+ days ago
Job description

Job title : Manager, Sites, Road

Job Location : KwaZulu-Natal, Durban

Deadline : October 13, 2025

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Computer Literacy level

  • Advanced level in full MS office Suite
  • Job related requirements

  • Matric – Grade 12
  • Minimum of 5 years’ experience in the logistics or courier industry environment.
  • Minimum of 2 years’ experience in a managerial or similar role.
  • Experience in managing offsite based client facing staff.
  • Facilitate new client onboarding to align with internal operations and ensure smooth transitions
  • Ability to do MS Excel spreadsheets with Pivot tables, charts and formulas
  • Comprehensive knowledge of the LRA and BCEA
  • Punctuality and good time management skills
  • Good administrative skills & daily planning skills
  • Ability to adapt to a rapidly changing environment / technology
  • Ability to work under pressure & meet deadlines without fail
  • Ability to work without supervision
  • Excellent verbal and written communication skills
  • Ability to work beyond scheduled working hours
  • Flexible and available to travel to various client locations as required
  • Own reliable transport and a valid unendorsed code 8 driver’s license
  • Electives

  • Make quick and clear decisions while adapting to changing circumstances
  • Manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict
  • Grow teams and increase productivity through performance management
  • Define and measure performance goals and hold self and others accountable to achievement of goals
  • Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions
  • Work independently, but within the boundaries prescribed by DSV policies and procedures
  • Main purpose of the role

  • Manage and support all administration and operational functions to drive operational excellence and meet customer requirements. Analyze statistics and write reports, contribute towards the achievement of client / company’s operational objectives.
  • Duties and Responsibilities

  • Oversee overall site operations
  • Oversee Administration and operational functions to ensure compliance to SLA
  • Completion of Monthly Reports
  • Assisting clients with queries and discrepancies
  • Planning of Leave / Yearly and daily
  • Performing quality controls – KPI’s, SLA
  • Compile daily reports and send to assigned client staff
  • Address SLA failures
  • Manage the delivery of the organization’s objectives through communication, measurement and motivation of the staff
  • Manage cost and productivity on sites
  • Managing staff’s performance and growth to create a sustainable business environment
  • Managing and controlling resources and risk management.
  • Facilitate site meetings
  • Drive cost saving initiatives
  • Allocate and manage staff resources according to changing needs
  • Staff training and induction
  • Set and drive operational objectives
  • EndFragment

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    Manager • Durban, ZA

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