Senior Account Manager (Manufacturing)

Overview

Senior Sales Account Manager (Manufacturing) will be responsible to act as a point of contact for their clients, and supporting the business in penetrating and expanding within the manufacturing sector. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. The ideal candidate will possess a strong track record of driving sales, improving efficiencies, and leading teams to achieve the sales target.

Role and Responsibilities

• Provide business, technical, and product knowledge in support of pre-sales activities in order to ensure customer satisfaction
• Address product related questions and technical challenges
• Educate clients on how existing and new product features and functionality work, and how it can contribute to their business growth
• Build relationships with decision makers, business contacts, and influencers
• Development and execution of new solution strategies to build new offerings with customers
• Accurate forecasting of the week, month, quarter, and FY, leveraging Zoho and its capabilities
• Developing and expanding relationships with customers and OEMs
• Effectively working with other Makwa internal organizations (e.g. sales, customer experience, Finance, Supply Chain) to drive customer requirements needed to achieve customer and Cisco business outcomes
• Drives a sales process through a 90-day sales cycle with a 120-day pipeline view
• Inspires customers by confidently articulating Makwa IT’s strategy, technology vision and business relevance

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