Specialist : Contracting

Key Deliverables / Primary Functions

• Manage and facilitate all customer contract requests.
• Develop and draft contract Schedules and Service Level Methodologies for use in customer specific solutions as well as standardized products and services.
• Maintain Contract / SLA related Standards, Policies and Procedures used within the BCX Group.
• Provide high-level support to pre-sales teams in order to satisfy customer needs.
• Negotiate contracts in order to agree best possible deal, SLA, solution and pricing.
• Build strategic relationships with all stakeholders (internal and external).
• Provide high level contracting and SLA support to the BCX organisation.
• Create Breach, Service Level and Service Credit risk awareness within the BCX organisation.
• Engage with external and internal customers.
• Perform / facilitate ad-hoc Contract / SLA training and sensitisation sessions.
• Perform analyses / specialist studies to keep up to date with market requirements and new trends.
• Standardise Contracts within the BCX Group.
• Respond to RFx / Tenders and unsolicited proposals.
• Upload contracts into ECM system and maintain contract metadata.
• Manage customer contract requests and provide contract management reporting.

Core Functional Skills & Knowledge

Core Behavioural Competencies

Minimum Qualifications

NQF 6 : 3 year Degree / Diploma / National Diploma in Paralegal / Commerce

OR NQF 4 : Grade 12

Additional Qualification preferred or advantage

Experience

5 years of experience. The experience must include relevant exposure to the ICT sector.

or

If the highest qualification is grade 12, 7 years of experience. The experience must include relevant exposure to the ICT sector.

Certifications

None

Level of Engagement & Span of Control

Interact with similar levels, Executive Levels and various stakeholders within BCX and customers

Special Requirements / Employment Condition

Valid Drivers license

Workplace / Physical Requirements

Non-Billable

Hybrid Remote Worker

BCX is an equal opportunity employer and appointments will be made in line with our employment equity plan and talent requirements. We seek to promote the employment and advancement of designated groups, inclusive of people with disabilities, while building an inclusive workforce that embraces diversity.

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