Inbound Groups & Incentives Consultant
You don’t just plan logistics. You choreograph experience. You’re not behind the scenes—you’re the rhythm holding the whole story together.
This Senior Role is for the ultimate stabilizer. The person who thrives in motion. Who can scan a file and see what’s missing before anyone else does. You’ll coordinate, solve, finesse, and lead—before, during, and after the curtain rises on a group experience.
Your sphere :
- Taking charge of land tours and events—start to finish, margin to memory
- Traveling alongside groups to ensure on-the-ground coordination runs tight and tension-free
- Supporting every detail from travel documentation to supplier standards and service-level agreements
- Keeping travel files accurate, profitable, and always guest-ready
- Liaising with reservations and ops managers to balance commercial savvy with exceptional delivery
- Collaborating with accounts to monitor debtors and keep financials neat
- Alerting the right people fast during emergencies—you know who, what, and how to communicate, without flinching
- Pitching process tweaks and smart ideas that make guest experiences better
What’s in your travel bag :
4–5 years of experience in inbound consulting or group travelKnowledge of travel systems (Tourplan, WETU, Excel, Teams) and the confidence to learn anything else you needSharp commercial understanding—how to protect margins without compromising magicStellar admin game, master-level multitasking, and just the right mix of fire and flexibilityRegionally grounded knowledge of South, Southern, and East AfricaCrisis smarts : calm, clear, decisiveWho you are :
Detail-obsessed but always seeing the bigger pictureA great collaborator, a clear communicator, and an effortless relationship-builderWired for service, fluent in “let me handle that”Naturally proactive, and just as comfortable taking direction as giving itSomeone who can design unforgettable journeys—and hold steady when things get unpredictableThis isn’t about running from behind the desk. It’s about walking alongside the experience—part orchestrator, part strategist, part safety net. If you’re ready to create order from complexity while delivering soul-stirring journeys, the maps are yours.
#J-18808-Ljbffr