CRM Developer (Contractor)

Roodepoort, South Africa | Posted on 03 / 20 / 2025

MUSE is a consulting company, specialising in resourcing, recruitment and outsourcing of software development teams.

MUSE was founded and is run by experienced developers who are passionate about technology and innovation. We have a vision to be the best in the industry and to provide software development skills that are cutting-edge and high-quality.

We work with some of the leading companies in South Africa and we help them build software products and solutions that are game-changing and future-oriented. We are also at the forefront of applying AI, AR and Machine-Learning concepts to real-world problems.

Our main goal is to help our clients get the most value from their technology investments. We do this by understanding their needs and providing them with the best talent available. We aim to be a vital part of the SDLC.

Job Description

The CRM Developer will be responsible for developing, customizing, and maintaining our CRM system (e.g., Microsoft Dynamics 365 CRM / Salesforce / etc.).

This role requires a strong understanding of CRM development principles, platform-specific development tools, and related technologies.

The ideal candidate will be a problem solver with excellent communication skills and a passion for delivering high-quality CRM solutions that enhance customer experience and drive business efficiency.

The ideal candidate will have experience working with municipalities or government departments.

Responsibilities

• Development and Customization :

Customize standard CRM functionality to meet specific business requirements.

Participate in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment.

Develop and maintain integrations with other systems (e.g., ERP, marketing automation, etc.) using APIs and web services.

Collaborate with business analysts, functional consultants, and other developers to understand requirements and deliver solutions.

Adhere to best practices for CRM development and coding standards.

Requirements

Qualifications and Skills :

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