Creating purposeful careers as we build the future of contact centre solutions
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Minimum 2 years of contact centre team leadership experience.
Experience in BPO is highly preferred.
Ability to support day shift employees.
Strong knowledge of contact centre operations.
Ability to manage and meet strict SLA requirements.
Salary based on industry standards.
Skills
Coaching, Customer Service, Delegation, Hiring, Leadership, Organizational Tasks, People Development, Researching, Targets, Sales, Insurance
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Team Leader • Johannesburg, Gauteng, South Africa