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People Consultant : Onboarding and Administration (DBN)
CXP are now part of the Huntswood GroupKwaZulu-Natal, South Africa2 days ago
Job descriptionPrepare and issue compliant employment contracts and onboarding documentation across multiple regions (e.g., South Africa, UK, and future expansions). Coordinate cross-functional onboarding activities (e.g., facilities, payroll, IT) to support a smooth end-to-end employee journey. Manage and maintain accurate employee data across all core HR systems (e.g., Payspace, Dayforce, YouManage), ensuring end-to-end data integrity. Execute employee lifecycle transactions (e.g., promotions, transfers, secondments) in alignment with defined SLAs, local market regulations, and audit requirements. Perform critical inputs and audits on employee records, including personal details, job information, remuneration, and client allocations. Administer leave-related and employee absence records via approved platforms. Ensure alignment with market-specific policies and legislative standards. Support and handle queries and escalations. Act as administrative support to HRBPs. Triage and resolve HR-related tickets from employees and managers. Issue standard HR documentation (e.g., confirmation of employment, certificates of service). Maintain audit-ready records in line with statutory requirements. Prepare and submit documentation for internal and external audits across regions. Ensure HR documentation is updated, stored, and version-controlled across platforms. Generate and maintain basic reports to support People Operations and Operations alike. Identify and recommend improvements for process standardisation and automation. Support the development of SOPs to ensure scalable and consistent HR service delivery as the function grows geographically. A minimum of Matric / NQF 4 qualification HR / People-related tertiary qualification is preferred At least 1 year BPO experience (familiarity with BPO workflows, KPIs, to ensure service excellence) At least 2 years in an admin focused role (preferably in an HR administration or shared services environment) Proficiency in MS Office Suite Experience working on HRIS platforms is highly advantageous Excellent communication (verbal and written) Clear Disciplinary Record Strong attention to detail and data accuracy Excellent organisational and time management skills Knowledge of HR systems (e.g., Dayforce, Payspace, YouManage, Paradox, SimplifyHR) Ability to work under pressure and meet tight deadlines Strong communication and interpersonal skills Problem-solving and service-oriented mindset Confidentiality and professionalism in handling sensitive information Strong skills in Excel, PowerPoint and Word Bring Your “A” Game Strive For Greater Enable and empower all employees Do the right thing Own it Deliver unbelievable service
About the Role
- To support SA / UK teams to provide efficient, high-quality administrative support across the employee lifecycle by ensuring accurate data management, timely processing of HR transactions, and a positive employee experience.
- The People Services Administrator plays a key role in delivering consistent, compliant, and service-oriented HR support that enables operational excellence across regions.
Responsibilities
Onboarding Enablement & Coordination
People Data Integrity & Lifecycle Management
Leave Administration & Workforce Transactions
Service Excellence and Employee Support
Compliance, Audit & Record Management
Process Improvement & Operational Effectiveness
Minimum Requirements
Required Skills
CoreBehavior
Huntswood’s employees are described as dependable, driven and collaborative. The job holder should align to our 6 Fundamental Values :
"It's not just about what we do, but the way we do it. And it's our values that make us special."
NB : All appointments are subject to the positive outcome of pre-employment verification checks.
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Onboarding Consultant • KwaZulu-Natal, South Africa
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