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Sales & Technical Support Manager
EnableSA (Pty) LtdDurban, NL, za16 days ago
Job type
- Quick Apply
Job descriptionGrade 12 Engineering Degree (BTech or BSc Mechanical or Electrical / Mechatronics only) Previous sales experience in a technical sales role Must be organized and have the ability to build relationships with all levels of management at our customers Excel skills, and ability to generate reports and work with numbers when needed Own car and driver’s license essential Grade 12 Engineering Degree (BTech or BSc Mechanical or Electrical / Mechatronics only) Previous sales experience in a technical sales role Must be organized and have the ability to build relationships with all levels of management at our customers Excel skills, and ability to generate reports and work with numbers when needed Own car and driver’s license essential
Job Description
Our client is seeking an experienced Sales & Technical Support Manager to service the Durban and surrounding areas,
- Customer service & sales support
- Build strong relationships with customers personally and professionally
- Managing your sales budget and gross margins
- Attending to customer complaints effectively and responding within 24 hours
- Respond to customers technical service requests, troubleshooting technical issues and identifying the fault, ensuring root cause is fixed
- Preventative maintenance programmes and visiting customers to do audits on their equipment
- Identification and achievement of measurable technical and process developments and improvements.
- Liaise between customer, planning and internal sales to ensure accurate forecasting
- Understands the customer’s business and provide them with packaging solutions,
Requirements
Requirements
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Sales Manager • Durban, NL, za
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